Business Details
About
Mexican Restaurant
Chipotle Ballpark Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
771 reviews
5 stars
210
4 stars
109
3 stars
66
2 stars
69
1 star
317
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and lack of attentiveness.
Cleanliness
Numerous reviews mentioned unsanitary conditions, including dirty dining areas and food preparation spaces, contributing to a negative dining experience.
Food Availability
Many customers expressed frustration over the frequent unavailability of menu items, often running out of key ingredients hours before closing.
Food Quality
Several reviews indicated dissatisfaction with food quality, including small portion sizes, stale items, and instances of food contamination.
Management Issues
Complaints about management included unresponsive and rude behavior, as well as a lack of accountability for the staff's actions.
- MDMorgan Davis2 days ago1.0The fact that chipotle doesn’t even allow you to pay for sides for a kids meal is diabolical. There worst than McDonalds when it comes to sauce. I was willing to pay and they still refused to give me sour cream for a kids meal. Just plain dumb if you ask me. 🙄
- JZJay ZeeOct 30, 20255.0Fast service! Nice atmosphere
- CJCourjae jonesOct 19, 20255.0Came when rush was over and Tee was amazing with a welcoming attitude and had great communication. I normally come to this location but now I have a reason to come back. This is the best location that have done the carne asada 😆. Thank you Tee for being so great and so kind!
- ETEnric TorresOct 11, 20251.0Sooo bad. Rude service and dirty.
- RBRuben BermejoOct 10, 20251.0Stay away from here. Worst Chipotle I’ve ever been. Dirty kitchen, dirty space, not fresh items and missing key items like rice. The worst was the service, extremely disrespectful and rude. I will not come back.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Washington, DC?
Chipotle Mexican Grill is located at 1255 1st Street SE, Washington, DC, 20003, USA, in the Ballpark Square area.
What are the operating hours of Chipotle Mexican Grill at Ballpark Square?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill provide pickup and delivery services?
Yes, Chipotle at Ballpark Square offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill?
You can order online through the Chipotle website at https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill participate in any rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What payment methods are accepted at Chipotle Mexican Grill?
Chipotle accepts credit cards and offers gift cards as a payment option.
Are there nearby gyms where I can work out before or after visiting Chipotle?
Nearby gyms include barre3, solidcore, solidcore (Pilates studio), and F45 Training, making it convenient to have a workout session before or after enjoying your meal at Chipotle.
What other dining options are available near Chipotle Mexican Grill at Ballpark Square?
Nearby restaurants include Rasa (Indian cuisine), The Greene Turtle (sports bar), Chopt Creative Salad Co., MrBeast Burger (burger restaurant), Roti Modern Mediterranean, Swizzler Crispy Chicken and Smash Burgers, Declaration (pizza), El Bebe (Mexican tacos and cocktails), and CIRCA at Navy Yard (American).
What nearby places of interest can I visit around Chipotle Mexican Grill in Ballpark Square?
You can explore accommodations such as Residence Inn Washington Capitol Hill Navy Yard and Hampton Inn & Suites, or check out local landmarks like First Residences and eNvy Condominium. For nightlife, nearby bars and clubs include STFU, Housebar, Takoda Navy Yard, and Top of the Yard Rooftop Bar and Bites.