Chipotle Mexican Grill

3.5
791 reviews
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About

Mexican Restaurant
Chipotle Barracks Row is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
413 8th Street SE, Washington, DC
20003, United States

Hours

Reviews

3.5
791 reviews
5 stars
317
4 stars
146
3 stars
103
2 stars
47
1 star
178

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including dirty tables, floors, and food preparation areas.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.

Food Quality

Customers experienced inconsistent food quality, with complaints about undercooked rice, missing ingredients, and small portion sizes.

Operational Issues

Frequent reports of being out of key ingredients, refusal to take in-person orders, and poor management of online orders were noted.
  • AQ
    Anthony Quiroz
    2 days ago
    1.0
    Poor service. Got the order completely wrong. It happened today Sunday 01/11/2026 at 1:50pm.
  • LM
    Lorretta McDaniel
    Jan 5, 2026
    1.0
    Worst Chipotle ever. SERVICES SUCKS!!!!!
  • QQ
    Quia
    Dec 30, 2025
    2.0
    “This location needs to be shut down and thoroughly deep-cleaned. I try to avoid coming here, but sometimes it’s the most convenient option. Today confirmed my concerns about the cleanliness of this place. The area around the food was filthy, with dirt built up in the cracks. I then noticed a roach crawling down the wall—absolutely disgusting. Additionally, the young lady at the register wearing a hijab handed me my change in a very rude manner.” I will never go to this location again.
  • JK
    John Kennedy
    Dec 2, 2025
    1.0
    I was ordering a bowl at 2:15pm on Tuesday Dec 2nd and somebody walked in off of the street, asked the cashier about something, then slapped the hell out of him. They seemed to have known each other. They were fighting on the ground, I walked out and did not eat. Food looked fine.
  • GG
    Godden Garden
    Nov 19, 2025
    4.0
    Everything was fine. Good food and good service.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Barracks Row known for?

Chipotle Barracks Row is known for its fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following 'Food with Integrity' principles.

What are the operating hours of Chipotle Mexican Grill at 413 8th Street SE?

The restaurant is open daily from 10:45 AM to 10:00 PM.