Chipotle Mexican Grill

3.5
785 reviews
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About

Mexican Restaurant
Chipotle Barracks Row is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
413 8th Street SE, Washington, DC
20003, United States

Hours

Reviews

3.5
785 reviews
5 stars
315
4 stars
146
3 stars
103
2 stars
46
1 star
175

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and concerns about food preparation areas.

Customer Service

Numerous customers reported rude and unhelpful staff, with some describing their experiences as disrespectful and dismissive.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, many complained about portion sizes, missing ingredients, and food preparation issues.

Inconsistent Experience

Customers noted a lack of consistency in service and food quality, with experiences ranging from excellent to extremely disappointing.

Operational Issues

Frequent reports of being out of key ingredients, limited service hours, and refusal to take in-person orders contributed to a negative perception of the location.
  • GG
    Godden Garden
    5 days ago
    4.0
    Everything was fine. Good food and good service.
  • AC
    Andrés Felipe Cardozo
    Oct 24, 2025
    3.0
    I can’t understand how a restaurant keeps its tables and floor dirty. I see several employees, but none of them seem concerned about cleaning. It’s as if they don’t care whether people feel comfortable eating inside.
  • BF
    Brian Ford
    Oct 16, 2025
    3.0
    I've been going to this Chipotle since it's the closest to my job. Not typically my go-to, but it's close and it's rather hit or miss. Some of the staff are really nice and easy to talk to, but some, I think, blatantly give small portions and then try and charge extra. I've been going to Chipotle forever and even worked there before, and some days I don't even think it's worth it because I don't feel I'm getting enough food for what they're charging, especially with the recent price hikes.
  • 22
    2Trell
    Oct 14, 2025
    5.0
    Chicken good
  • AW
    Alexander Weston
    Aug 30, 2025
    1.0
    I went to Chipotle around 5pm yesterday and I ordered a chicken burrito. The guy that prepared my food was rushing my order. First he only scooped a very small amount of chicken on my burrito, when I asked him to add a little more he chicken he said 'thats going to be extra'. I said okay no thank you then I said I wanted a little bit of hot sauce he gave me alot . And didnt even know how to rap My burrito My stomach is killing me right it's 9:24am I RECOMMEND NOBODY TO HAVE DINNER OR LUNCH THERE!!! I also asked for a little bit of guacamole he gave me alot and a customer came to pick up their food while their dog was also in the restaurant with them... I WILL NEVER EAT THERE AGAIN!!!!

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Barracks Row known for?

Chipotle Barracks Row is known for its fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following 'Food with Integrity' principles.

What are the operating hours of Chipotle Mexican Grill at 413 8th Street SE?

The restaurant is open daily from 10:45 AM to 10:00 PM.