Chipotle Barracks Row is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported unsanitary conditions, including dirty tables, floors, and food preparation areas.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.
Food Quality
Customers experienced inconsistent food quality, with complaints about undercooked rice, missing ingredients, and small portion sizes.
Operational Issues
Frequent reports of being out of key ingredients, refusal to take in-person orders, and poor management of online orders were noted.
AQ
Anthony Quiroz
2 days ago
1.0
Poor service. Got the order completely wrong. It happened today Sunday 01/11/2026 at 1:50pm.
LM
Lorretta McDaniel
Jan 5, 2026
1.0
Worst Chipotle ever. SERVICES SUCKS!!!!!
QQ
Quia
Dec 30, 2025
2.0
“This location needs to be shut down and thoroughly deep-cleaned. I try to avoid coming here, but sometimes it’s the most convenient option. Today confirmed my concerns about the cleanliness of this place. The area around the food was filthy, with dirt built up in the cracks. I then noticed a roach crawling down the wall—absolutely disgusting. Additionally, the young lady at the register wearing a hijab handed me my change in a very rude manner.” I will never go to this location again.
JK
John Kennedy
Dec 2, 2025
1.0
I was ordering a bowl at 2:15pm on Tuesday Dec 2nd and somebody walked in off of the street, asked the cashier about something, then slapped the hell out of him. They seemed to have known each other. They were fighting on the ground, I walked out and did not eat. Food looked fine.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Barracks Row known for?
Chipotle Barracks Row is known for its fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following 'Food with Integrity' principles.
What are the operating hours of Chipotle Mexican Grill at 413 8th Street SE?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Barracks Row offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Barracks Row?
You can order online via their website or app using the links https://order.chipotle.com/ or through the Chipotle app on Apple Store.
How can I contact Chipotle Barracks Row for inquiries or support?
You can contact them by phone at +1 202-464-3390 or by email at DC.1691.BarracksRow@chipotle.com.
What types of payment does Chipotle Barracks Row accept?
They accept credit cards and offer gift cards as well.
What nearby public transit options are available for reaching Chipotle Barracks Row?
8th Street, nearby Chipotle, offers transportation services, which can help you access the restaurant conveniently.
Are there other dining options near Chipotle Barracks Row?
Yes, nearby dining options include Ledo Pizza, Pizza Boli's, Capitol Hill Tandoor & Grill, &pizza - Barracks Row, Chiko, I Egg You, DC-3, and Southeast Pizza for a variety of cuisines.
What wellness or fitness options are close to Chipotle Barracks Row?
Nearby wellness and fitness spots include Be Here Now Yoga, Healing and Wellness, Pure Barre, and District Flow Yoga studios.
Does Chipotle Barracks Row support sustainability and ethical food sourcing?
Yes, Chipotle follows 'Food with Integrity' principles focusing on responsibly sourced ingredients from farms adhering to humane and sustainable practices.