Chipotle Mexican Grill

3.8
450 reviews
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Business Details

1508 14th St NW, Washington, DC
20005, United States
(202) 627-1951
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle 14th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1508 14th St NW, Washington, DC
20005, United States

Hours

Reviews

3.8
450 reviews
5 stars
210
4 stars
93
3 stars
57
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food freshness, including old rice, undercooked chicken, and food poisoning.

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the location was dirty, with unclean tables and unsanitary conditions.

Portion Sizes

Customers expressed dissatisfaction with portion sizes, stating that they were often stingy or inconsistent.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific employees.
  • FA
    Faisal Alharbi
    4 days ago
    5.0
    Amazing experience!!
  • KH
    KingDavid Hip
    Nov 3, 2025
    1.0
    I came here after work and was pleased with the manager that made the quesarito for me while teaching another employee. This time I came after work and the employees didn't know how and the manager boldly said she wouldn't make it for me. I would give that staff 0 stars if I can. if I can't get a quesarito that means the chipotle is closed... Thanks but no thanks
  • AA
    Avianna
    Sep 30, 2025
    1.0
    I got food poisoning. The worst I’ve ever experienced in my life. Don’t eat here
  • RM
    Raqueline Monteiro
    Sep 21, 2025
    3.0
    Nice burritos! Even the bad comments about the workers. The people were very friendly! I tasted the food and for me it’s ok! The expected!
  • MC
    Madison Caldwell
    Sep 7, 2025
    2.0
    Do Not Go To This Chipotle!! This is the worst chipotle I’ve been to in DC so far! Old rice, soggy pico de gallo, not fresh sour cream, old brown guacamole. Go to the chipotle in Colombia Heights, it’s worth it. This Chipotle is so below par I think they should be shut down. It’s empty for a reason!!
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill on 14th Street offer?

Chipotle offers customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill on 14th Street?

The restaurant is open daily from 10:45 AM to 11:00 PM.