Chipotle Mexican Grill

3.8
585 reviews
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About

Mexican Restaurant
Chipotle Georgetown #2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3255 M St NW, Washington, DC
20007, United States

Hours

Reviews

3.8
585 reviews
5 stars
268
4 stars
128
3 stars
66
2 stars
36
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables and overflowing trash being common complaints.

Service Quality

Customers frequently reported rude and inattentive staff, with many experiencing long wait times and poor customer service.

Food Quality

While some customers praised the food as good, others noted issues with portion sizes and food freshness, including receiving old or improperly prepared items.

Slow Service

Many reviews mentioned slow service, particularly for online orders, leading to frustration among customers.
  • AA
    Aaron
    6 days ago
    5.0
    Chipotle in Georgetown, DC was good, but not perfect. The staff was friendly and the line moved pretty fast, which I appreciated for such a busy location. The food was fresh and flavorful overall, and my order was made correctly. The portion sizes were decent, though I wish they were a little more generous. The main downside was that the seating area could have been cleaner, and a few ingredients looked like they had been sitting out a bit too long. Nothing bad enough to ruin the meal, but noticeable. All in all, it’s a solid spot for a quick bite—tasty, reliable, and worth stopping by if you’re in the area. Just don’t expect perfection.
  • TT
    T
    Jan 4, 2026
    4.0
    One time I came here and there was hair in my food but I am not a Karen and I was starving so I just removed it and ate the rest with no complaints. Then another time I came after that and the guy working there gave me my meal for free for some reason but then I tipped him the whole meal. It wasn’t the same guy but good karma I guess. Anyway, it’s fine and go try it.
  • CA
    CMDR A
    Nov 11, 2025
    1.0
    Music is near the level you would expect from a Miami dance club, and it's filthy trash everywhere,
  • JH
    John Hilley
    Nov 8, 2025
    5.0
    Service good
  • KI
    Kristian Ivey
    Oct 28, 2025
    2.0
    One of the workers had an attitude with me but I ignored it. Not a lot of space inside and the other worker barely gave me any chicken. Whatever but the worst part of it all is that I asked for sour cream and the sour cream was so liquidy it was basically water and turned my chicken and rice bowl into a white sour cream soup. . I have never written a review before but had to write one here because of how gross my meal was and experience.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 3255 M St NW, Washington, DC?

Chipotle Mexican Grill in Georgetown #2 is open every day from 10:45 AM to 10:00 PM.

Does Chipotle Georgetown #2 offer takeout or delivery services?

Yes, this location provides both in-store pickup and delivery services.