Chipotle Mexican Grill

3.0
440 reviews
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Business Details

1045 5th St NW, Washington, DC
20001, United States
(202) 697-4293
https://locations.chipotle.com/dc/washington/1045-5th-st-nw?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1579
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About

Mexican Restaurant
Chipotle CityVista is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1045 5th St NW, Washington, DC
20001, United States

Hours

Reviews

3.0
440 reviews
5 stars
133
4 stars
77
3 stars
43
2 stars
44
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Safety

Multiple customers reported severe food safety issues, including food poisoning and unsanitary practices observed in food handling.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor service and lack of care for customers.

Cleanliness

Customers consistently noted that the restaurant was dirty, with unclean counters and unsanitary conditions affecting their dining experience.

Inconsistent Quality

Feedback indicated that food quality was inconsistent, with reports of undercooked items, small portions, and missing ingredients.
  • SP
    Shane Peters
    Jan 6, 2026
    1.0
    Save yourself the trouble. It’s not worth it. Ordered a veggie burrito and chips Guacamole. Halfway through the burrito I have to dispose it and run to the nearest bathroom to save my life. Immediate diarrhea!
  • RR
    Ricky
    Jan 2, 2026
    1.0
    Crew is an extension of whoever hires them. Maybe it’s time for change of ownership or management. Cause where do ya’ll get some of these workers from? New kid being trained was awesome. Hopefully he’s not pushed out of there.
  • JC
    Julianna Carapezzi
    Dec 31, 2025
    1.0
    I ordered from this chipotle about 7 months ago, late in the day near closing and experienced extreme food poisoning. I never ordered again until today, which was obviously a mistake, and am experiencing food poisoning again. This location is disgusting and I will never order from here again
  • AJ
    Amauri Jackson
    Dec 21, 2025
    1.0
    Had hair in my food and asked for double meat and got ONE scoop. Very rude and acts like I’m not a paying customer.
  • EJ
    Endy Jeles
    Dec 21, 2025
    1.0
    Zero customer care
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at CityVista offer?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at CityVista?

The restaurant is open every day from 10:45 AM to 11:00 PM.