Chipotle Tenleytown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers enjoyed the food, there were consistent complaints about portion sizes being small and ingredients being stale or not fresh.
Customer Service
Numerous reviews highlighted poor customer service, particularly from a specific manager, with reports of rudeness and lack of urgency from staff.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unkept dining areas, and unsanitary food handling practices.
Order Accuracy
Customers reported issues with incorrect orders, missing items, and discrepancies between online and in-store orders.
Service Speed
Many customers experienced slow service, especially during peak hours, leading to long wait times for both in-store and online orders.
ZB
Zack Brown
Dec 21, 2025
5.0
Food was great
NB
Nick Barac
Dec 18, 2025
2.0
If you order a quesadilla online/on the app they make it in the back and WILL get your toppings wrong because they are too lazy/busy to go grab the toppings from the front
DS
Dana Seltzer-Crabb
Dec 9, 2025
2.0
Never have I written a review but I just have to now that this has been a reoccurring issue at this Chipotle. The middle age woman working (manager) had the worst attitude I have ever experienced. I was polite THE WHOLE TIME and accidentally forgot to ask for queso and when I did she scoffed and rolled her eyes at me. This happened multiple times throughout my interaction and she ended up rolling my burrito terribly on purpose. I don’t have these kinds of experiences at any other Chipotle and am extremely disappointed. Costumers should be able to ask for something without feeling bad or getting a dirty look like it’s a giant hassle.. do better!!! (the only reason this isn’t zero stars is because the food was OK even tho they gave me like 3 pieces of chicken)
DR
dulimar rodriguez
Nov 26, 2025
1.0
Fui a buscar mi orden online y el personal atendio a todos y me dejo de ultimo quizas no le cai muy bien su trato fue irrespetuoso
JF
Josemari Feliciano
Nov 1, 2025
1.0
Worst chipotle location I’ve been to—and I’ve been to many. Dirty. The take out order took ages to make.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Tenleytown offer?
Chipotle Tenleytown offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Tenleytown?
Chipotle Tenleytown is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Tenleytown?
Chipotle Mexican Grill is located at 4301 Wisconsin Ave NW, Washington, DC 20016, United States.
Does Chipotle Tenleytown offer delivery and pickup services?
Yes, Chipotle Tenleytown offers both in-store pickup and delivery services.
How can I place an order from Chipotle Tenleytown online?
You can order online via Chipotle's official ordering website or through their app available on the Apple App Store.
What is Chipotle’s commitment to ingredient sourcing and food quality?
Chipotle prioritizes using 53 real ingredients sourced from farms adhering to humane and sustainable practices, focusing on 'Food with Integrity' without artificial additives.
Are there nearby restaurants I can visit before or after dining at Chipotle Tenleytown?
Yes, nearby options include Popeyes® Louisiana Kitchen for chicken dishes, Cakery Zivine bakery, America’s Truck Steakhouse for fine dining, and CAVA for Mediterranean cuisine.
Which convenience stores are close to Chipotle Tenleytown where I could purchase snacks or essentials?
Nearby convenience stores include 7-Eleven and Tenley Mini Market, both offering snacks, lottery tickets, and more.
Where can I find eye care services near Chipotle Tenleytown?
Eye care services nearby include Hour Eyes and Visionworks, offering optometry and eyewear services.
Is Chipotle Tenleytown accessible via public transportation near notable locations?
Chipotle Tenleytown is situated in a vibrant neighborhood with many nearby amenities and public services like DCFD Engine 20, Truck 12, BFC 5, making it accessible and convenient for locals and visitors alike.