Chipotle Mexican Grill

4.0
698 reviews
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About

Mexican Restaurant
Chipotle Tenleytown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4301 Wisconsin Ave NW, Washington, DC
20016, United States

Hours

Reviews

4.0
698 reviews
5 stars
347
4 stars
166
3 stars
68
2 stars
42
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about portion sizes being small and ingredients being stale or not fresh.

Customer Service

Numerous reviews highlighted poor customer service, particularly from a specific manager, with reports of rudeness and lack of urgency from staff.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unkept dining areas, and unsanitary food handling practices.

Order Accuracy

Customers reported issues with incorrect orders, missing items, and discrepancies between online and in-store orders.

Service Speed

Many customers experienced slow service, especially during peak hours, leading to long wait times for both in-store and online orders.
  • ZB
    Zack Brown
    Dec 21, 2025
    5.0
    Food was great
  • NB
    Nick Barac
    Dec 18, 2025
    2.0
    If you order a quesadilla online/on the app they make it in the back and WILL get your toppings wrong because they are too lazy/busy to go grab the toppings from the front
  • DS
    Dana Seltzer-Crabb
    Dec 9, 2025
    2.0
    Never have I written a review but I just have to now that this has been a reoccurring issue at this Chipotle. The middle age woman working (manager) had the worst attitude I have ever experienced. I was polite THE WHOLE TIME and accidentally forgot to ask for queso and when I did she scoffed and rolled her eyes at me. This happened multiple times throughout my interaction and she ended up rolling my burrito terribly on purpose. I don’t have these kinds of experiences at any other Chipotle and am extremely disappointed. Costumers should be able to ask for something without feeling bad or getting a dirty look like it’s a giant hassle.. do better!!! (the only reason this isn’t zero stars is because the food was OK even tho they gave me like 3 pieces of chicken)
  • DR
    dulimar rodriguez
    Nov 26, 2025
    1.0
    Fui a buscar mi orden online y el personal atendio a todos y me dejo de ultimo quizas no le cai muy bien su trato fue irrespetuoso
  • JF
    Josemari Feliciano
    Nov 1, 2025
    1.0
    Worst chipotle location I’ve been to—and I’ve been to many. Dirty. The take out order took ages to make.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Tenleytown offer?

Chipotle Tenleytown offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Tenleytown?

Chipotle Tenleytown is open daily from 10:45 AM to 11:00 PM.