Chipotle Mexican Grill

3.8
487 reviews
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Business Details

2300 Washington Place NE, Washington, DC
20018, United States
(202) 269-0394
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Rhode Island Row is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2300 Washington Place NE, Washington, DC
20018, United States

Hours

Reviews

3.8
487 reviews
5 stars
245
4 stars
90
3 stars
46
2 stars
30
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, blandness, and incorrect orders, with some stating the food was old or poorly prepared.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of knowledge about menu items, and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation areas.

Portion Sizes

Customers frequently complained about small portion sizes and inadequate servings, particularly of meat and toppings.

Efficiency

Some reviews praised the quick service during busy hours, although this was inconsistent across different visits.
  • JH
    Joherra Harris
    Oct 2, 2025
    2.0
    I got a bowl and there was PAPER in it.
  • CG
    Christalia George
    Aug 29, 2025
    3.0
    The food wasn't to fresh
  • AF
    Austin Flack
    Jul 12, 2025
    1.0
    No one who works here seems to know how to wrap a burrito, which is crazy. Because Chipotle is a burrito fast food place. I take thaf back, I know the guy who is on the register can wrap a burrito. I've seen him do it. But I guess he got promoted, and there was no plan to teach anyone else that works here to do what he did. Crazy.
  • DY
    Dag Yeshiwas
    Jul 12, 2025
    3.0
    way too light on meat
  • VG
    Victoria Gill
    Jul 9, 2025
    5.0
    The food is always fresh and delicious. service professional and efficient. Atmosphere is clean and calming.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Rhode Island Row offer?

Chipotle offers customizable Mexican-inspired menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill on weekdays?

Chipotle at 2300 Washington Place NE is open from 10:45 AM to 10:00 PM Monday through Friday.