Chipotle Mexican Grill

2.8
231 reviews
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Business Details

710 7th St NW, Washington, DC
20001, United States
(202) 540-8346
https://locations.chipotle.com/dc/washington/710-7th-st-nw?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4079
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About

Mexican Restaurant
Chipotle Chinatown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
710 7th St NW, Washington, DC
20001, United States

Hours

Reviews

2.8
231 reviews
5 stars
70
4 stars
23
3 stars
21
2 stars
15
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported unsatisfactory food quality, including issues with portion sizes, freshness, and cleanliness.

Cleanliness

The restaurant was frequently described as dirty and unkempt, with complaints about unsanitary conditions.

Atmosphere

The overall atmosphere was noted as unpleasant, with reports of loud and disrespectful staff behavior.
  • AF
    Areeb Fayyaz
    Dec 28, 2025
    1.0
    All chipotles give horrible portions but this one in particular. Stay away
  • AS
    Addisen “Stevie” Suber
    Dec 17, 2025
    1.0
    This place sucks. There was like 5 pieces of fat in my chicken and the food was hella dry 🫩
  • SV
    Seilin Villalobos
    Nov 18, 2025
    1.0
    The service at this restaurant is terrible. The girls on the morning shift are very rude and impolite; they know nothing about customer service. I absolutely do not recommend visiting this place. 👎
  • DK
    Dipak Kalra
    Nov 2, 2025
    1.0
    Absolutely the worst experience I’ve ever had at a Chipotle. I showed up a few minutes early to pick up my order, and the gate security guard immediately started yelling at me for being there — completely uncalled for. I tried to explain that I had a mobile order, but she stood over me the entire time like I was doing something wrong. The whole vibe from the staff was awful — rude, dismissive, and acting like customers are a burden instead of the reason the place even exists. The energy here is just miserable. If this is how they treat paying customers, I’ll gladly take my business elsewhere. Management needs to be changed immediately, along with every single employee in this place — including the security guard. This location is a complete embarrassment to the Chipotle brand.
  • MS
    Mike Samir
    Sep 30, 2025
    3.0
    I like Chipotle but this branch little smaller than other locations. Fine for a downtown
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Chinatown offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.

Where is Chipotle Mexican Grill located in Washington DC?

It is located at 710 7th St NW, Washington, DC 20001 in the Chinatown area.