Chipotle Mexican Grill

3.7
359 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

1001 Pennsylvania Ave NW, Washington, DC
20004, United States
(202) 925-5791
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle 1001 Penn Ave NW is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1001 Pennsylvania Ave NW, Washington, DC
20004, United States

Hours

Reviews

3.7
359 reviews
5 stars
153
4 stars
80
3 stars
44
2 stars
31
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unkempt restrooms.

Customer Service

Numerous customers reported rude and unprofessional behavior from staff, with some describing the service as chaotic and overwhelming.

Food Quality

While many enjoyed the food, there were complaints about portion sizes being smaller than expected and some items being served cold or lacking flavor.

Dining Experience

Several customers expressed disappointment with the dining area being closed or poorly maintained, impacting their overall experience.

Consistency

Some customers noted that while the food quality can be good, experiences vary significantly between visits, with some praising the food and others criticizing it.
  • CD
    Chantel Lena Hargrove (Divabettyboochantel)
    Nov 9, 2025
    5.0
    i loveityour thebest
  • NF
    nassin frias
    Nov 8, 2025
    1.0
    The staff purposely keeps one of the 2 bathrooms locked to the public to make it a staff only bathroom. I wonder if that's legal 🤔
  • JL
    jonathan leavitt
    Oct 17, 2025
    2.0
    Stopped in a few minutes after nine and ordered food. The food looked dried out, handles were laying g down in a couple of the food bins instead of standing upright. Once we paid, we were told we could not eat in the dining room because it was closed. No sign, no advanced notice. Very disappointing because we eat at chipotle a lot and have never been told the dining area closes before posted hours. We got a refund and happily ate at matchbox down the road.
  • AZ
    Aidan Zavack
    Oct 17, 2025
    3.0
    Food is good, per usual, but received a much smaller portion of everything than every other location. She was literally rationing every costumer in line.
  • BS
    Ben Sims
    Oct 14, 2025
    1.0
    Go across the street qdoba is so much better, especially their portions.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 1001 Penn Ave NW serve?

Chipotle Mexican Grill serves fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 1001 Pennsylvania Ave NW?

Chipotle is open every day from 10:45 AM to 10:00 PM.