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As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
The fries received consistent praise for being hot and delicious, while other food items were often criticized for being cold, greasy, or poorly prepared.
Customer Service
Many customers reported rude and unprofessional service, with issues such as incorrect orders and long wait times being common complaints.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, including missing items and wrong modifications, leading to significant customer dissatisfaction.
Cleanliness and Safety
Several customers expressed concerns about hygiene and food safety practices, noting unsanitary conditions and improper food handling.
Overall Experience
While some customers enjoyed their meals and praised specific staff members, the overall sentiment leaned towards disappointment due to service and food quality issues.
TF
Tee Fergie
Nov 6, 2025
4.0
Family & I did a drive thru order:checkers burgers, fish sandwich, large fries, suppose be to loaded fries,6 piece Mozzarella stick, larger Hi Cee punch (no ice) & lite ice tea which wasn't sweet. Team member redid the ice tea.
AJ
Avery Johnson
Oct 22, 2025
2.0
Food was awful
JJ
j jackson
Oct 21, 2025
1.0
Incredibly rude
TB
Terry Brown
Oct 20, 2025
5.0
Least of the good cheap eats
TC
Tierra Carpenter
Oct 9, 2025
1.0
There’s a huge crowd of us waiting more than an hour for food orders in the cold at the outdoor window. The drive thru is moving a little faster, which isn’t even fair because at least they’re in warm cars. I had to argue and beg the employees just to receive the meal I paid for. I also paid through the Rallys/Checkers app and for some reason they thought that was a good reason not to make my food.
What are the opening hours of Checkers at 2300 New York Avenue N.E. in Washington, DC?
Checkers is open Monday through Thursday and Sunday from 9:00 AM to 3:00 AM, and on Friday and Saturday from 9:00 AM to 5:00 AM.
Does Checkers offer delivery services?
Yes, you can order delivery from Checkers through DoorDash at https://doordash.com/store/10411.
What types of meals are served at Checkers?
Checkers serves lunch, dinner, and late-night meals.
What payment methods does Checkers accept?
Checkers accepts American Express, Cash, Check, Mastercard, and Visa as payment options.
Is there a drive-thru service available at Checkers?
Yes, Checkers features a drive-thru for convenient ordering and pickup.
What is the dress code for customers visiting Checkers?
The attire is casual at Checkers.
Are there any nearby hotels if I want to stay close to Checkers?
Yes, several hotels nearby include Fairfield Inn & Suites by Marriott Washington, DC/New York Avenue, Days Inn, Holiday Inn Express & Suites Washington DC Northeast, and Gateway Hotel/ Washington DC.
What other dining options are near Checkers?
Nearby dining options include Hogs on the Hill III (barbecue), Baskin-Robbins (ice cream), Panda Gourmet (Chinese), Taco Bell (Mexican), McDonald's, and KFC for varied fast food choices.
Are there places to get fuel or convenience stores near Checkers?
Yes, nearby fuel and convenience options include bp gas station, Exxon gas station, and 7-Eleven convenience store.
How can I connect with Checkers online or on social media?
You can visit their website at https://locations.checkersandrallys.com/dc/washington/2300-new-york-avenue-n.e., or follow them on Instagram and Twitter with the handle @checkersrallys. Their Facebook page is Checkers at 2300 New York Avenue N.E.