I went to CAVA the other day and there was a hispanic woman with black hair, and she was seriously so kind to me. It was a little busy, but she didn’t rush me at all. I can be indecisive sometimes, and she was super patient while I figured out what I wanted. She took her time, made sure everything looked good, and was just really warm and genuine the whole interaction. You could tell she actually cared about doing a good job and making customers feel comfortable. It honestly made my day a little better. Customer service like that doesn’t go unnoticed, and I really appreciated her!
SR
Sandra Romero
Feb 21, 2026
5.0
Staff was very nice and helpful
MC
Morgan Crooks
Feb 6, 2026
5.0
As a faithful cava customer - this is one of my favorite locations. The food is always fresh and the people working are always cool and friendly.
TB
tierra barnett
Feb 6, 2026
1.0
I’ve been to this location three times, and unfortunately each visit has been a negative experience. The most recent visit confirmed for me that this is not a one-off issue, but a pattern.
I was given less than half a scoop of rice and chicken, and when I asked for what appeared to be a standard portion, I was told I would be charged extra. Meanwhile, I observed other customers receiving full, generous scoops without any pushback. I don’t mind paying for extra food when I’m actually receiving a proper base portion first—but paying nearly $20 for a bowl that’s barely filled is unacceptable.
What made this experience worse was the lack of basic customer service. There was no greeting, no friendliness, and I genuinely felt singled out. I am an African-American customer, and after experiencing this repeatedly—and having a coworker with me who noticed the same
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 52 M Street SE, Washington, DC 20003, United States.
What are the operating hours of CAVA?
CAVA is open daily from 10:00 AM to 10:30 PM. It is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout options.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA family-friendly and accessible for wheelchair users?
Yes, CAVA welcomes families and has wheelchair-accessible entrances, seating, and restrooms.
How can I place an order online at CAVA?
You can place an order online at https://order.cava.com/stores.
Is there parking available near CAVA?
Yes, Colonial Parking is nearby and can be used for parking when visiting CAVA.
What public transportation options are available near CAVA?
CAVA is near the Navy Yard Metrorail station, making it convenient to reach via public transit.
Are there other dining options near CAVA?
Yes, nearby dining options include Shake Shack for fast food burgers and &pizza for vegetarian-friendly pizza.
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