Many customers praised the friendly and attentive service, particularly highlighting staff members like Heidi, Anita, and TJ for their exceptional hospitality.
Food Quality
The food was frequently described as fresh, flavorful, and well-portioned, with several customers expressing satisfaction with their meals.
Cleanliness
While most reviews noted cleanliness, there were a few complaints about unsanitary conditions, particularly at one location.
Atmosphere
The atmosphere was generally described as welcoming and pleasant, although there were isolated reports of negative experiences related to staff attitude.
Concerns Raised
Some reviews mentioned serious issues regarding discrimination and poor service from specific staff members, indicating a need for management attention.
YY
Yajiv Yor
Jan 3, 2026
5.0
Pretty good, good portion size and friendly staff
VS
Vanessa Shanice
Dec 29, 2025
1.0
This place is very low quality food and service. I bought my food and the chubby Hispanic guy with a puffer jacket and black hat was very rude to me and yelling.
AG
Alani G
Dec 28, 2025
5.0
I come here every Sunday and Stephanie always has a big smile on her face when making my bowl. The food is always delicious! 10/10
MD
Michelle Despertt
Dec 22, 2025
1.0
The CAVA on M street near Nationals Ball park is absolutely the worst salad I’ve ever had. Everything was old from the cucumbers, spinach, tomatoes were okay. Chicken was definitely not fresh and had to be from yesterday. I am so sick of not getting what I paid for! My salad was just sitting there with n the table. A young lady looked me right in my face and didn’t even attempt to greet me, bag it nothing. I ended up picking it up bagging it myself and walking out!
JB
Jason Boykin
Dec 10, 2025
5.0
This very well may be my favorite CAVA! The entire staff are very professional and their customer service attitude is excellent! The Greek Salad Bowl is my favorite with the Chicken and Rice Bowl my runner-up! Can't forget the fresh pita chips!