Many customers praised the friendly and accommodating service, particularly highlighting an employee named Will for his exceptional attitude and support.
Food Quality
The food received positive feedback for being fresh and delicious, although there were some complaints about inconsistent preparation and ingredient availability.
Management Issues
Several reviews pointed out problems with management and staff training, indicating a need for improvement in customer service and operational efficiency.
Cleanliness
While many customers noted the cleanliness of the dining area, there were also reports of dirty bathrooms and inconsistent sanitation practices.
ST
Sumaia Thomas
2 days ago
1.0
The lamb meatballs that I paid extra for were straight raw despite being made to order when I got there. Thank goodness I cut them open first before eating. Please make sure your employees actually spend time cooking instead of rushing. This was insanely disappointing.
CC
Cuban Cuticle
6 days ago
5.0
Will was amazing, extremely enthusiastic, and had a vibrant attitude. Best cava in all of DC…. If you want someone to make your bowl its will!!!
WA
Wegaheta Abreha
Jan 5, 2026
1.0
I was really excited for my CAVA bowl today, but when it was delivered it was basically just romaine lettuce. It was very disappointing and made me sad, especially considering the price. This was not what I ordered or expected.
SP
soniya Picard
Jan 2, 2026
5.0
I have been going to this cava for quite some time and the staff has always been so welcoming and pleasant. Even when there is a line they always have such a good attitude and help efficiently. Thank you all for the work you do it never goes unnoticed!
AA
andres alcala
Dec 28, 2025
5.0
This Cava location is the best of them all. When I'm looking for something quick and delicious to eat, I always go to Cava. I think I've been to most of the Cava locations in the DMV area, but this was my first time at this particular one. I could really taste the difference in quality; the rice was flavorful, and I'd never tasted cilantro in the rice before, and cilantro is amazing, the chicken was well-seasoned and cooked perfectly. You can tell the food temperature is well-controlled (Not too hot so it doesn't overcook, and not too low so it doesn't get served cold) .
And the staff had the best attitude; the person who served me made me feel very welcome, The cook puts effort into every portion of food, and the person I assume was the manager had a great attitude and showed appreciation for his team. I'll say it again, this is the best Cava location I know, and I would definitely go back.