The staff is consistently praised for being friendly, attentive, and accommodating, with specific mentions of employees like Elmer and Jadey.
Food Quality
Customers frequently highlight the deliciousness and freshness of the food, particularly the Harissa chicken and customizable bowls.
Cleanliness
The restaurant is noted for its clean environment, contributing to a pleasant dining experience.
Order Accuracy
There are some complaints regarding incorrect orders, particularly with delivery, indicating a need for improvement in this area.
LW
Latoya Williams
3 days ago
5.0
This was my first time ever visiting CAVA and Michelle made the experience amazing! Her customer service was truly top tier she’s so sweet and has such a great spirit. Especially in DC, where customer service can be hit or miss, but most of the time a miss, she really stood out. She was patient, explained how everything worked, and kept a smile on her face. The food was good and I would absolutely come back to this location again based on the service and the overall experience.Definitely recommend!
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Jerome Ramirez
Dec 19, 2025
5.0
Big Shoutout to Elmer and the entire staff at the Columbia Heights CAVA!!! The team is amazing, friendly, courteous to everyone, and ready to help. I go there 3-4 times a week and they’re always happy and smiling with all customers.
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Fareed R Mostoufi
Dec 18, 2025
5.0
The food is delicious and the staff is so kind and helpful. I highly recommend our neighborhood cava. Always delicious!
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Ngozi Ugochukwu
Dec 16, 2025
5.0
Associate was very kind and knowledgeable about restaurant
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Keyarii Kenon
Dec 1, 2025
5.0
THIS CAVA BRANCH IS THE BEST I'VE EVER EXPERIENCE. I HAD TO TAKE Time Out my day just to give them the gratitude they deserve... Mrs. Mayra is a very handsome on boss and her and her team are always nice gives you a warm welcome and make sure each customer is satisfied before we go.. I hope they can read this and I hope you can acknowledge them for the way they run the store.