Bluestone Lane offers a refined product proposition dedicated to producing the highest quality coffee and complementary foods, delivered in an engaging way.
While many customers praised the friendliness and helpfulness of staff members like Benji and Naomi, there were also complaints about understaffing and dismissive attitudes from some employees.
Service Speed
Customers frequently noted slow service, particularly during busy times, with some experiencing long waits for their orders.
Coffee Quality
The quality of coffee received mixed reviews; while some customers loved their drinks, others found them poorly made or overly hot.
Atmosphere
The café was generally described as a nice place with a welcoming atmosphere, suitable for meetings or working.
Food Quality
Food quality received varied feedback, with some items praised while others were criticized for being subpar.
TL
TC Lewis
4 days ago
5.0
Friendly and welcoming staff, will definitely be back!!
R4
r00ray 4
4 days ago
5.0
Team here is always super helpful! Come a few times a week
SI
Simon Ingram
Dec 27, 2025
5.0
We are Australians, here visiting Washington DC. Crikey it was fantastic to find this cafe on our walk back from the White House. They were playing our favourite Crowded House and serving our favourite Tim Tams.
(We asked for Vegemite on toast but they said their distributor is having problems.) but the chicken avocado wrap was fantastic.
DT
David Triplett
Dec 13, 2025
1.0
We recently moved to DC from the Houston area, where we enjoyed visiting our local Bluestone Lane location. This location in DC is nothing like what we experienced in Houston. The shop was severely understaffed, making the service incredibly slow. Then after a long wait, our cappuccinos were terrible. I've had a better cappuccino from a gas station vending machine.
There are much better coffee shops in DC. Avoid this one.
DD
Dawn
Dec 11, 2025
1.0
You need to manage this location better. The coffee is delicious, but you had ONE person working - downtown DC, in the morning, on a Thursday. I had to leave WITHOUT my order, despite having ordered in advance from the app while still on the train. You had one employee working and the poor guy was overwhelmed with orders. I waited as long as I could before I was endanger of being late for work. Do better with your staffing.
Frequently Asked Questions About Bluestone Lane Metro Center Coffee Shop
What types of coffee and food items does Bluestone Lane Metro Center Coffee Shop offer?
Bluestone Lane offers high-quality coffee, tea, juices, avocado smash, granola, and café fare with a Melbourne-inspired menu.
What are the business hours for Bluestone Lane Metro Center Coffee Shop?
The coffee shop is open Monday to Friday from 7:00 AM to 4:00 PM, and on weekends from 8:00 AM to 3:00 PM.
Does Bluestone Lane Metro Center Coffee Shop provide pickup and delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.
What payment methods are accepted at Bluestone Lane Metro Center Coffee Shop?
They accept American Express, Android Pay, Apple Pay, Mastercard, Samsung Pay, and Visa.
Is Bluestone Lane Metro Center Coffee Shop accessible for customers with disabilities?
Yes, the coffee shop has wheelchair accessible entrances, seating, and restrooms to accommodate all customers.
Does Bluestone Lane Metro Center Coffee Shop offer free Wi-Fi and is it family-friendly?
Yes, the shop provides free Wi-Fi and welcomes families, making it a great spot for all visitors.
How can I contact Bluestone Lane Metro Center Coffee Shop for support?
You can reach them via email at support@bluestone-lane.zendesk.com or call at +1 718-374-6858.
Are there any nearby coffee shops or cafes near Bluestone Lane Metro Center Coffee Shop?
Yes, Peet's Coffee & Tea is a nearby coffee shop where you can enjoy more coffee and café options around the area.
What other nearby places of interest are close to Bluestone Lane Metro Center Coffee Shop?
Nearby you can find Ann Taylor for shopping, Children's Hospital Association for medical services, and Astro Beer Hall for drinks and American cuisine.
Are there convenient transportation or coworking options near Bluestone Lane Metro Center Coffee Shop?
Yes, Premier Workspaces offers coworking and shared office spaces nearby, and the Metro Center location helps with easy transit access to the coffee shop.