Business Details
About
Ice Cream ShopCandy StoreBakeryCaterer
Head to our Washington ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
960 reviews
5 stars
756
4 stars
74
3 stars
36
2 stars
25
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness and helpfulness, with specific mentions of employees like David, Day, and Daron for providing exceptional service.
Ice Cream Quality
The ice cream received high marks for its taste and variety, with several customers highlighting specific flavors and the overall quality.
Cleanliness
The location was frequently noted for being clean and well-maintained, contributing to a pleasant customer experience.
Mixed Experiences
While many reviews were positive, there were some complaints about rude staff and service inconsistencies, indicating a need for improvement in employee behavior.
Fun Atmosphere
Customers enjoyed the fun and welcoming atmosphere, especially during events like birthday parties, which added to their overall experience.
- HMHarry Moore1 day ago5.0Ashantee provided excellent service and made my experience great from start to finish. Her customer care was outstanding, and I will absolutely return.
- EMElizabeth Mabrey4 days ago5.0Had a great time at the DC wharf location, got there in the last 15 minutes before closing and Daron was still welcoming and helped me figure out that to try first!
- MMMyracle5 days ago5.0Our server was Daron, and he was so amazing! He gave us his own favorite flavors, which helped us get the salted caramel brownie, which is now my friend’s new favorite flavor. He was also very patient with us while we were trying to decide what we were ordering. The shop was so calm and peaceful, and overall Daron made it a great experience for me and my friends.
- DDDevin Di DomenicoNov 4, 20255.0Aaron is the true legend. He gave a very insightful info on these ice cream choices to be had. Not to mention his smile lights up a room truly. I’m a true ice cream fanatic and this place checks all the boxes.
- AHAllison HaberstrohOct 26, 20254.0Went to a birthday party there with my daughter, such a fun party! Staff was great. My daughter loved decorating her own cookie and making a tye-dye shirt. Her only complaint is that she didn’t get to eat or take home any of the ice cream they made.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream products and specialties does Ben & Jerry’s Washington offer?
Ben & Jerry’s Washington offers euphoric flavors including chunks & swirls, non-dairy options, freshly baked waffle cones, sundaes, shakes, smoothies, hand-packed pints, ice cream cakes, and catering services including mobile caterers.
Where is Ben & Jerry’s Washington located?
Ben & Jerry’s Washington is located at 705 Wharf Street Southwest, Washington, DC 20024, US.
What are the operating hours of Ben & Jerry’s Washington?
Ben & Jerry’s Washington is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to midnight on Fridays and Saturdays.
Does Ben & Jerry’s Washington provide ice cream catering services?
Yes, Ben & Jerry’s Washington provides ice cream catering services including wedding and office events, as well as mobile catering options.
What payment options are accepted at Ben & Jerry’s Washington?
Ben & Jerry’s Washington accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Can I place an order for pickup or delivery from Ben & Jerry’s Washington?
Yes, Ben & Jerry’s Washington offers in-store pickup and has a delivery option available through their takeout website.
Is Ben & Jerry’s Washington accessible for customers with disabilities?
Yes, Ben & Jerry’s Washington has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby attractions can I visit when I come to Ben & Jerry’s Washington?
Nearby attractions include Recreation Pier at the Wharf, a park and popular spot for fishing and bar visits, and District Wharf marina, offering beautiful waterfront views and boat cruises like DC Harbor Cruises.
What dining options are close to Ben & Jerry’s Washington for a complete outing?
Nearby dining options include Hank’s Oyster Bar on the Wharf for seafood, Kirwan’s Irish Pub for a bar experience, and Praline Bakery for bakery and cafe treats, all great for enjoying before or after visiting Ben & Jerry’s.
How can I get to Ben & Jerry’s Washington using nearby transportation spots?
You can find DC Harbor Cruises nearby at the marina, which provides transportation and travel services. Also, several bars and venues around the area make the Wharf easily accessible and lively.