Brand Certified
McDonald's
3.5(1006 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
15 S Main St Rte 44, Winsted, CT
06098, United States
Certified by McDonald's • Feb 22, 2026
(860) 379-6904
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,006 reviews
5 stars
355
4 stars
203
3 stars
194
2 stars
89
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and frequent order mistakes.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty bathrooms and dining areas.
Food Quality
Mixed feedback on food quality, with some customers receiving cold or incorrect orders, while others praised the freshness of their meals.
Staff Behavior
Customer experiences varied widely, with some noting friendly staff while others reported rude or unhelpful service.
- GCGustavo Hernandez CastañoFeb 3, 20262.0No revisan bien los pedidos y entregan lo que no es
- DSDamian SenerchiaJan 29, 20261.0This location is consistent with constant poor customer service and quality control .. My wife ordered three meals through door dash that came to almost 80 dollars with a tip( she’s also the problem but it’s her money). The bags that are sealed by your employees are supposed to be checked to make sure the order is complete .. Nope that’s way too hard apparently .. Two large fries and cheeseburger along with BBQ SAUCE were missing .. Not to mention the “ nuggets were hard and cold.. The leadership or lack their of is painfully apparent.. DO NOT VISIT THIS LOCATION OR ANY FOR THAT MATTER .. Straight garbage
- NCNathan CamilleriNov 16, 20251.0Incredibly slow service (20+ min wait for food)
- MBMatt BielefieldNov 15, 20251.0Hours mean nothing at this place. They close whenever they feel like. Sometimes they close two hours before closing time, sometimes half an hour but if it’s within an hour of closing don’t even bother going because even if they’re in there, chances are they wont answer the drive thru anyway. They leave everything lit up and the menus on because they’re suppose to be open but they either will stop answering the drive through and still be inside or I’ve seen them leave even a full hour before closing. This isn’t a one time thing but very very common for this place. I’ve never seen another McDonald’s any where in the country that just closes whenever ever the hell they feel like. It’s multiple nights a week they do this. I don’t know why they bother even posting hours because they don’t go by them and instead close whenever they decide they don’t want to do their jobs anymore. It’s kind of ridiculous. Place is a joke.
- PPaulino -Oct 26, 20251.0Slowest McDonald's on earth. Waiting for more than 15 minutes for a McMuffin and there was only 5 people inside waiting too. Terrible service, only serving for Drive thru
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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