Dunkin'

3.4
295 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winsted, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3 Main St, Winsted, CT
06098, United States

Hours

Reviews

3.4
295 reviews
5 stars
113
4 stars
51
3 stars
37
2 stars
18
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and long wait times.

Speed

The drive-thru and service speed were consistently criticized, with multiple reviews mentioning excessive wait times.

Cleanliness

While some customers noted cleanliness, others reported the location being dirty and poorly maintained.

Customer Experience

A few employees received praise for their friendly service, but overall customer experiences were negative, with many stating they would not return.
  • KN
    Karen Neubauer
    2 days ago
    1.0
    If you order coffee with cream, they will get the size, coffee, and cream wrong. Seriously.
  • JW
    J W
    Jan 4, 2026
    1.0
    Place should be shut down there’s no point having the business open when they continuously don’t have product something as simple as espresso or coffee at 9AM on a Sunday morning. Or the fact they don’t have a managers on duty and have to call them on the phone while you’re at the window because they mess the order up so bad and no one on the clock knows how to do a refund. And on top of all of that, the customer service has to be some of the worst I’ve ever experienced.
  • MC
    Maureen Cox
    Dec 17, 2025
    1.0
    I got a hot decaf coffee with two cream. The staff member who handed us our food was miserable and rude. The coffee was cold. It wasn’t even warm. It tasted like it had been left over night and a whole cup of milk was added to it. I heated it up when I got home and it didn’t help. It was awful.
  • SB
    shalanda brown
    Nov 28, 2025
    1.0
    Every time i’ve gone to this dunkin I’ve either sat at the speaker for 10+ minutes… not even get a “be right with you” “one second” OR the workers are completely rude and mess up my order. I’ve never once gone to either of the Winsted dunkin’ donuts and had a good experience.
  • JA
    jilly Atlas
    Nov 21, 2025
    1.0
    I ordered a daydream refresher, and sat in the drive through for it. why was there ZERO cold foam? And the put the wrong lid, so they really couldn’t fit any if they wanted too. I’ve never been served this drink with the lid wrong…. This Dunkin seems to run slower then any of the ones In Torrington or Harwinton. I sit in line behind one person for 10 + minutes. It’s so slow, I’m so confused why this one is delayed no matter when or what you order

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' at 3 Main St in Winsted, CT?

Dunkin' is open from 4:30 AM to 8:00 PM every day of the week.

What kinds of meals does Dunkin' at Winsted serve?

This location serves breakfast, lunch, and brunch.