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Dunkin'

3.4
(297 reviews)

Business Details

3 Main St, Winsted, CT
06098, United States
(860) 483-2610
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winsted, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3 Main St, Winsted, CT
06098, United States

Hours

Reviews

3.4
297 reviews
5 stars
114
4 stars
51
3 stars
37
2 stars
19
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Cleanliness

While some customers noted cleanliness, others mentioned the location being dirty and poorly maintained.

Staff Attitude

Staff attitude varied significantly, with some customers praising friendly employees while others reported unprofessional behavior.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to a lack of organization and efficiency.
  • MP
    Matt Pilbro
    Jan 31, 2026
    2.0
    Why does this take so long to go through the line?
  • KN
    Karen Neubauer
    Jan 10, 2026
    1.0
    If you order coffee with cream, they will get the size, coffee, and cream wrong. Seriously.
  • JW
    J W
    Jan 4, 2026
    1.0
    Place should be shut down there’s no point having the business open when they continuously don’t have product something as simple as espresso or coffee at 9AM on a Sunday morning. Or the fact they don’t have a managers on duty and have to call them on the phone while you’re at the window because they mess the order up so bad and no one on the clock knows how to do a refund. And on top of all of that, the customer service has to be some of the worst I’ve ever experienced.
  • MC
    Maureen Cox
    Dec 17, 2025
    1.0
    I got a hot decaf coffee with two cream. The staff member who handed us our food was miserable and rude. The coffee was cold. It wasn’t even warm. It tasted like it had been left over night and a whole cup of milk was added to it. I heated it up when I got home and it didn’t help. It was awful.
  • SB
    shalanda brown
    Nov 28, 2025
    1.0
    Every time i’ve gone to this dunkin I’ve either sat at the speaker for 10+ minutes… not even get a “be right with you” “one second” OR the workers are completely rude and mess up my order. I’ve never once gone to either of the Winsted dunkin’ donuts and had a good experience.

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' at 3 Main St in Winsted, CT?

Dunkin' is open from 4:30 AM to 8:00 PM every day of the week.

What kinds of meals does Dunkin' at Winsted serve?

This location serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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