Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Winsted, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
292 reviews
5 stars
113
4 stars
52
3 stars
37
2 stars
18
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some employees providing excellent service while others displayed unprofessional behavior.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others mentioned it being dirty or shabby.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of organization, contributing to the overall negative experience.
Customer Loyalty
Despite the negative feedback, some customers expressed loyalty to specific employees who provided exceptional service, highlighting the potential for positive experiences.
- JAjilly Atlas3 days ago1.0I ordered a daydream refresher, and sat in the drive through for it. why was there ZERO cold foam? And the put the wrong lid, so they really couldn’t fit any if they wanted too. I’ve never been served this drink with the lid wrong…. This Dunkin seems to run slower then any of the ones In Torrington or Harwinton. I sit in line behind one person for 10 + minutes. It’s so slow, I’m so confused why this one is delayed no matter when or what you order
- BHBrittany HaversatOct 25, 20251.0Waited in a half hour drive through line just to order an easy plain bagel with butter. Do you think there was any butter on that bagel? Nope. What a waste of my time and money. This location should be shut down
- JMJ MOct 22, 20251.0No good
- CPCliff POct 16, 20251.0On 10/16/2025 @ 11:45 am I pulled in to space to walk in a get coffee and a donut. I watch an employee lock the doors from the inside and go back to work. Needless to say I walked to the McDonald's next door and picked up food and drink. Best part was I watched 20 cars (look at the camera video) park try the doors and drive away. Not one even went to the drive thru. I guess management thinks there is enough sales that they can turn away customers. I will not return. There are plenty of other dd on my way home.
- SESophie ElizabethSep 28, 20251.0This store is consistently slow. Waited over 10min for 1 drink standard as it is on the menu even today and was told they were changing the drawers when I finally got to the window which in every job I’ve ever had takes about a minute or 2 so it’s pretty obvious that the staff don’t care that the dunkin down the road on s main and every single other one in the area can outperform them and half their customers leave the line to go spend more time driving to where they will get quality service. I’m lucky I had time but wish I spent it driving a little farther into winsted to get my order from someone who knows how to smile and make eye contact. If you have to go to Winsted go to the newer dunkin on s main.
Frequently Asked Questions About Dunkin'
What are the opening hours of the Dunkin' at 3 Main St in Winsted, CT?
Dunkin' is open from 4:30 AM to 8:00 PM every day of the week.
What kinds of meals does Dunkin' at Winsted serve?
This location serves breakfast, lunch, and brunch.
Can I order Dunkin' products ahead of time or get delivery from the Winsted location?
Yes, you can order ahead using the Dunkin' mobile app for curbside pickup or get delivery during business hours.
Does the Dunkin' in Winsted have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for convenient ordering and pickup.
What special holiday drinks are available at the Dunkin' in Winsted?
You can try the new Cookie Butter Cloud Latte, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
What payment methods are accepted at Dunkin' in Winsted?
Dunkin' accepts debit and credit cards for payment.
What types of food and beverages does Dunkin' specialize in at this location?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any nearby fast food or dining options around Dunkin' in Winsted?
Yes, nearby you can find McDonald's, SUBWAY, River Eatery, The Tributary Restaurant, and Rowley Grill & Tap for various dining choices.
What nearby services can help me with banking or financial needs when visiting Dunkin' in Winsted?
There is a Bank of America ATM and a LibertyX Bitcoin ATM close to Dunkin' for your banking and currency exchange needs.
What nearby amenities can I enjoy or visit before or after my visit to Dunkin' in Winsted?
Nearby amenities include the Connecticut State Northwestern Library and playgrounds for recreation, as well as CVS Pharmacy and Cumberland Farms convenience stores.