Dunkin'

3.7
296 reviews
Decked Out Lattes
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Business Details

760 Main St, Winsted, CT
06098, United States
(860) 738-4000
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winsted, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
760 Main St, Winsted, CT
06098, United States

Hours

Reviews

3.7
296 reviews
5 stars
138
4 stars
57
3 stars
23
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and helpful service, others describe rudeness and poor attitudes.

Order Accuracy

Many customers have reported issues with incorrect orders, including wrong items and poorly made drinks.

Service Speed

Customers frequently mention long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.

Cleanliness

Several reviews highlight concerns about cleanliness, particularly in the bathrooms and overall store maintenance.

Management Issues

There are complaints about poor management and staffing levels, leading to inconsistent service and customer dissatisfaction.
  • LC
    Linda Combs
    Oct 18, 2025
    5.0
    The staff was very busy but super nice
  • TD
    teresa duffy
    Oct 16, 2025
    2.0
    didn't taste like the espresso was the right amount for my latte. I get it every day at my other Dunkin sometimes twice a day. I almost broke my neck here tho because some of the floor was freshly mopped and the workers left the mop and bucket there and as I was walking to the restroom I was going full speed and almost fell I didn't see the mop and bucket behind the partition. It was not busy at all no customers so why did the other worker leave it there with no sign
  • MA
    Mark Albino
    Oct 12, 2025
    5.0
    Everybody knows America runs on Duncan. I love their coffee!
  • KK
    KS
    Oct 5, 2025
    5.0
    I recently gave a bad review but wanted to update…. They must have got a new manager/employees because now it is amazing! No complaints
  • CL
    Caitlin LaPlante
    Sep 27, 2025
    1.0
    If i could give 0 stars I would. Asked for a signature pumpkin spiced latte and a bagel toasted with cream cheese. It took them 15 minutes to make it and what i got was straight milk with pumpkin flavoring and a burnt bagel with a fingertip of cream cheese. Over $10 wasted on garbage. All the workers moved at a snails pace and looked as though they were either high or too tired to care. None of them deserve $15/hr. I wouldn't pay them 5.
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Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Winsted, CT?

Dunkin' in Winsted, CT is open every day from 5:00 AM to 7:00 PM.

Does Dunkin' in Winsted, CT offer delivery and curbside pickup services?

This Dunkin' offers delivery service but does not provide curbside pickup.