Dunkin'

3.7
298 reviews
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Business Details

760 Main St, Winsted, CT
06098, United States
(860) 738-4000
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winsted, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
760 Main St, Winsted, CT
06098, United States

Hours

Reviews

3.7
298 reviews
5 stars
138
4 stars
59
3 stars
23
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and poor attitudes.

Order Accuracy

Many customers expressed frustration with incorrect orders, highlighting a consistent issue with getting their requests right.

Speed of Service

Customers frequently noted long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness concerns.

Management Issues

There are complaints about poor management and staffing, with suggestions that the location is understaffed and poorly run.
  • LC
    Linda Combs
    Oct 18, 2025
    5.0
    The staff was very busy but super nice
  • TD
    teresa duffy
    Oct 16, 2025
    2.0
    didn't taste like the espresso was the right amount for my latte. I get it every day at my other Dunkin sometimes twice a day. I almost broke my neck here tho because some of the floor was freshly mopped and the workers left the mop and bucket there and as I was walking to the restroom I was going full speed and almost fell I didn't see the mop and bucket behind the partition. It was not busy at all no customers so why did the other worker leave it there with no sign
  • MA
    Mark Albino
    Oct 12, 2025
    5.0
    Everybody knows America runs on Duncan. I love their coffee!
  • KK
    KS
    Oct 5, 2025
    5.0
    I recently gave a bad review but wanted to update…. They must have got a new manager/employees because now it is amazing! No complaints
  • CL
    Caitlin LaPlante
    Sep 27, 2025
    1.0
    If i could give 0 stars I would. Asked for a signature pumpkin spiced latte and a bagel toasted with cream cheese. It took them 15 minutes to make it and what i got was straight milk with pumpkin flavoring and a burnt bagel with a fingertip of cream cheese. Over $10 wasted on garbage. All the workers moved at a snails pace and looked as though they were either high or too tired to care. None of them deserve $15/hr. I wouldn't pay them 5.
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Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Winsted, CT?

Dunkin' in Winsted, CT is open every day from 5:00 AM to 7:00 PM.

Does Dunkin' in Winsted, CT offer delivery and curbside pickup services?

This Dunkin' offers delivery service but does not provide curbside pickup.