Dunkin'

3.4
369 reviews
Decked Out Lattes
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Business Details

700 Poquonock Ave, Windsor, CT
06095, United States
(860) 683-1612
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Windsor, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
700 Poquonock Ave, Windsor, CT
06095, United States

Hours

Reviews

3.4
369 reviews
5 stars
127
4 stars
93
3 stars
40
2 stars
30
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 15-20 minutes, especially during peak hours.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.

Food Quality

Several customers complained about unsanitary food conditions and stale items, indicating a lack of quality control.

Staff Attitude

While some customers praised friendly staff, many noted that certain employees displayed a lack of professionalism and courtesy.

Operational Issues

Frequent complaints about incorrect orders, items being out of stock, and inconsistent pricing were noted.
  • JM
    Jadyn Minch
    Nov 15, 2025
    1.0
    Incredibly slow service. A mobile order for two sandwiches and two hash browns took over 40 minutes from when I placed it. If you're coming, be sure to order an hour ahead of time
  • AJ
    Antonio Mancini jr
    Oct 31, 2025
    2.0
    Google and the sign on the front door indicated 5am open. Door locked until 6am. I can understand the reviews on bad service as well
  • SW
    sharla weaver
    Oct 18, 2025
    2.0
    Not well prepare group. Very slow..
  • LB
    Larry Belcher
    Oct 11, 2025
    1.0
    20 minute wait for an egg sandwich
  • PM
    Patrick Meehan
    Sep 14, 2025
    1.0
    Offensively bad service I've never been in a Dunkin so poorly run I arrived for my online order which was just 1 iced coffee placed 15 minutes before I arrived. I get to the pickup up counter where another man is already waiting. He's standing there waiting for cups. One girl in the back looks up and says to him "you're still here?" He responds "yeah, I've been waiting 10 minutes for some cups and creamer. Can you help? I dont know what's going" She proceeds to stare at him and then turn around with no response and go back to talking to another employee. She recognized this guy had waited a long time and needed help and then blatantly ignored him Im now there for 5+ minutes before I get anyone who will give me the time of day. A girl asks what my order was and says "oh we will make it now." We're now 20 minutes from when I placed this single coffee order. She then proceeds to go to the register and take someone else's order and starts working on that instead. Didn't even bother waiting at that point. Terrible service
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Windsor, CT?

Dunkin' in Windsor, CT is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Windsor offers both delivery and curbside pickup services.