Dunkin'

3.1
189 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Windsor, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1010 Kennedy Rd, Windsor, CT
06095, United States

Hours

Reviews

3.1
189 reviews
5 stars
70
4 stars
25
3 stars
18
2 stars
9
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20 minutes, even with few customers present.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and missing items, leading to customer frustration.

Staff Attitude

Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative overall experience.

Cleanliness Issues

Several reviews mentioned unsanitary conditions and poor cleanliness standards at the location.

Management Concerns

Customers expressed a need for better management and training, citing disorganization and lack of accountability among staff.
  • LA
    Lilia Andrea
    Dec 26, 2025
    1.0
    Longest wait time everrrrrrrr!!! All the time Once you’re in the drive thru line you cannot get out
  • YG
    Yamil Gonzalez
    Dec 20, 2025
    1.0
    Shitty Dunkin never got food takes mad long to complete order like how don’t you have majority of the bread Carmel and you guys take long like pick a struggle and take forever to order like do better
  • JS
    Joseph Sacchitella
    Dec 15, 2025
    1.0
    Lady told me it was my fault she didn’t get my order right. Told me I confused everybody in the establishment by ordering a 6 dollar meal deal, a Boston crème donut, and an ultimate bacon jam sandwich. She charged me for 2 6 dollar meal deals, only gave me 1 coffee and 1 order of hash browns and 2 sandwiches. They charged me before telling me they were out of ultimate bacon jam sandwiches. Apparently the lady who did that was the manager. “Just pull up”. No respect for a customer at all. No refund for a wrong order, and was verbally threatened as I left for trying to get my order right. Whoever that is needs to be straight up fired I’m positive I am not the first person who experienced this.
  • CL
    Christian Deleon (Chris De Leon)
    Nov 27, 2025
    1.0
    i ordered ahead 20min for my order to be made and walk-in, in case there was a wait since they are normally understaffed but when i arrived my order wasn’t completed at all followed by a question if im me. they then immediately started doing my order. its very inconsiderate since i have work on this morning of thanksgiving
  • SB
    Shulda Beenmine
    Nov 26, 2025
    1.0
    Employee Michelle is rude for no reason. Every time I’ve encountered her, she had attitude. Cursing about the previous customer. Will not go back because of her. I will go 2 exits down to other DD!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Windsor, CT?

Dunkin' Windsor, CT is open Monday through Saturday from 5:00 AM to 8:00 PM and Sundays from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.