Absolute slowest drive through on the East Coast. They are not running on dunkin'.
On today and every day, they are very slow, and the young lady had a bad attitude. She didn't even have the courtesy to say sorry for the long wait. We were in line almost 30 minutes. A guy in front of us sat just waiting for a small cup of coffee. Please do better!
RS
Romario Smith
Mar 29, 2026
This Dunkin’ needs to do better. I order through the app often, and there always seems to be an issue. They’ll be out of the bagel I ordered, out of the milk option I selected, or something else on the order isn’t available once I get there. That defeats the purpose of mobile ordering.
Today I ordered an everything bagel sandwich with egg, cheese, and bacon, plus a coffee with protein milk, sugar-free vanilla, vanilla shots, and stevia. They were out of the protein milk and out of the bagels, so I settled for an English muffin. That part I could deal with. But the coffee I received was clearly made wrong and tasted extremely sweet, which is the opposite of what I asked for.
On top of that, the hash browns from this location are consistently bad, and the service at pickup is disorganized. Every time I come here, staff seem confused about whose mobile order is whose, and it takes way longer than it should.
I understand places run out of items, but this location has too many repeated issues with accuracy, quality, and service. They need to improve inventory management and pay better attention to mobile orders.
Went in to this DD location the other day. I was the only one in there and maybe a few cars in the drive thru. I was noticed by every worker in the place except the one worker who was visibly busy working on a drive thru order. Every other employee made eye contact with me and not one asked if I needed anything or asked if they could help me. Instead they were on their phones and chit chatting about nonsense. I stood there to see how long this would go on and while I was standing there, an older Black woman came in. They employees immediately asked her what she needed. The older Black women said this individual was before me.
You guessed it, I'm White and this was reason none of these minorities wanted to help me
CL
Chris Loney
Mar 11, 2026
This Is the worst Dunkin’ Donuts I have ever been to in my life my mom who is elderly, went to this location and was told off in a very nasty demeanor by one of the staff her name is Deshante She had the nerve to be rude and disrespectful. My mom also went into the store to rectify the situation, and the girl was still rude and disrespectful. I called this location, many of times to speak to the manager in the Going, and nobody is answering