Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Windsor Locks, CT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Windsor Locks, CT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
988 reviews
5 stars
333
4 stars
227
3 stars
147
2 stars
86
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and disorganized staff.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous customers complained about cold or poorly prepared food, with some items described as stale or not fresh.
Customer Service
While some staff were praised for their friendliness, many reviews noted rude or unhelpful employees, contributing to a negative experience.
Cleanliness
Several customers mentioned unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their overall experience.
- CFCeleste Flores1 day ago1.0Went to this Wendy's at 9am. It says they were open online but doors were locked and no one replied at the drive through even though you could see someone inside on their phone. Very disappointed with the staff, very inconvenient for someone like me visiting and have no where to cook myself breakfast at the moment. I hope this location does better in the future for other customers like my situation.
- JGJane GustafsonDec 25, 20255.0When I picked up my family, at Bradly Airport, at 12:00am, after an eight hour plane ride, and Googled a place that would be open, at that hour, we were so happy to find that Wendy’s (less than a mile from the airport) is open almost 24 hours, with hot FRESH FOOD, that was made right after we ordered, with very accommodating staff. It was such a relief to find them.
- MHMohammad HaifaDec 1, 20251.0I don’t even know where to start. Firstly, I asked for a David double with no tomato, they gave me tomato. Another family member asked for a double cheeseburger with no mayo, and lettuce and tomato, she got a chicken sandwich with bacon. Another family member also got mayo when he asked for none. This was also around 2 PM, so there is no excuse to mess up this bad. I am not even exaggerating when I say that this was the worst order mistake I have ever seen. At least the food was pretty good.
- HCHelpful ContributorNov 1, 20255.0The food here was hot and came out quickly even during the lunch rush, which was great. The dining area was clean and well maintained. However, both bathrooms were locked, and one was marked out of order, which made things inconvenient for customers.
- LCLisa CasapulloOct 28, 20254.0Extremely slow drive thru service.
Frequently Asked Questions About Wendy's
Is Windsor Locks#5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Windsor Locks?
The drive-through is open from 7:00 AM to 2:00 AM Monday through Friday, and from 8:00 AM to 2:00 AM on weekends.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order various breakfast combos, sandwiches, coffee, and sides through their website or app.
Is Wendy's in Windsor Locks currently open?
Yes, this Wendy's location is open and committed to serving quality food every single day.
Does Wendy's Windsor Locks offer delivery and takeout options?
Yes, both delivery and takeout are available at this location.
What payment methods are accepted at Wendy's in Windsor Locks?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Windsor Locks for questions or feedback?
You can call (860) 254-6910 directly or contact the Customer Care team via their website or phone at 888-624-8140.
Where is Wendy's located in Windsor Locks?
Wendy's is located at 81 Ella Grasso Turnpike, Windsor Locks, CT 06096, USA.
What nearby accommodations are available when visiting Wendy's in Windsor Locks?
Nearby hotels include Homewood Suites by Hilton Windsor Locks Hartford and Fairfield Inn & Suites, convenient for guests wanting a meal at Wendy's.
Are there other fast food options near Wendy's in Windsor Locks?
Yes, nearby fast food restaurants include Taco Bell, Burger King, and Popeyes Louisiana Kitchen, offering additional dining choices.
What nearby services can help customers when visiting Wendy's?
Nearby services such as CoinMover Bitcoin ATM, Bank of America ATM, and several gas stations like Pride Stores and Shell can be convenient for customers.