Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported that prices are excessively high, often citing price gouging compared to regular McDonald's locations.
Service Quality
Feedback on service quality is mixed; while some customers praised the courteous and quick staff, others reported rude behavior and poor customer service.
Food Freshness
Many customers expressed dissatisfaction with the freshness of the food, noting that items were stale or not prepared properly.
Cleanliness and Environment
The location is generally described as clean and well-maintained, with a pleasant seating area, although some reviews mentioned issues with the ordering process.
Ordering Experience
Customers had varied experiences with the ordering system, with some finding the kiosks confusing and others appreciating the speed of service.
CY
Chris Yates
Nov 11, 2025
1.0
Charge you $6 for a cup of black coffee in ice. I ordered a caramel iced coffee and was told the creamer is down the hall. They didn’t even put the caramel in it.
AP
Alec Pratt
Nov 7, 2025
3.0
Gave me and extra burger but not my nuggets. Then messed up the ingredients on the burger too. Was too late to go back. Nice atmosphere with seating and ordering atleast. Got food in timely manner but seemed to be some workers just chilling while one filled orders.
SJ
S J
Oct 10, 2025
1.0
1. Way overpriced.
2. BOTH fountain soda machines were broken.
3. My food wasn't fresh. Not quite stale but definitely sitting around before being served.
4. The staff were courteous and quick. I asked for a coffee instead of the usual soft drink (since both machines were broken) and she got it to me promptly and without a fuss.
5. The location and seating area is really nice. Shame that the prices are highway robbery.
RM
Robert MacCurdy
Aug 13, 2025
1.0
wow, this is despicable: the highest prices I have ever seen at a McDonald's, leveraging the lack of food alternatives at BDL, abusing travelers and tarnishing the McDonald's brand. $20 for a big mac meal!? The airport, and McDonald's corporate needs to address this. horrible.
SB
samuel bermudez
Aug 11, 2025
1.0
The worse services ever 53.00 for 3 meal this is crazy plus you have to do your own order