Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported that prices are excessively high, often described as price gouging, especially for a McDonald's.
Food Quality
Many reviews indicated that the food was often not fresh, with complaints about stale items and incorrect orders.
Service Issues
Several customers experienced poor service, including rude staff and difficulties with the ordering kiosks.
Cleanliness and Atmosphere
Some reviews praised the cleanliness and atmosphere of the location, noting it was well-maintained and had a pleasant seating area.
Mixed Experiences
While some customers had positive experiences with fast service and good food, many others reported significant issues, leading to a mixed overall impression.
DT
Daniel Truitt
Dec 4, 2025
1.0
Nothing fresh. Everything taste fake. Threw my food away
CY
Chris Yates
Nov 11, 2025
1.0
Charge you $6 for a cup of black coffee in ice. I ordered a caramel iced coffee and was told the creamer is down the hall. They didn’t even put the caramel in it.
AP
Alec Pratt
Nov 7, 2025
3.0
Gave me and extra burger but not my nuggets. Then messed up the ingredients on the burger too. Was too late to go back. Nice atmosphere with seating and ordering atleast. Got food in timely manner but seemed to be some workers just chilling while one filled orders.
SJ
S J
Oct 10, 2025
1.0
1. Way overpriced.
2. BOTH fountain soda machines were broken.
3. My food wasn't fresh. Not quite stale but definitely sitting around before being served.
4. The staff were courteous and quick. I asked for a coffee instead of the usual soft drink (since both machines were broken) and she got it to me promptly and without a fuss.
5. The location and seating area is really nice. Shame that the prices are highway robbery.
RM
Robert MacCurdy
Aug 13, 2025
1.0
wow, this is despicable: the highest prices I have ever seen at a McDonald's, leveraging the lack of food alternatives at BDL, abusing travelers and tarnishing the McDonald's brand. $20 for a big mac meal!? The airport, and McDonald's corporate needs to address this. horrible.