McDonald's

3.5
1750 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
195 Turnpike Rd, Windsor Locks, CT
06096, United States

Hours

Reviews

3.5
1,750 reviews
5 stars
669
4 stars
341
3 stars
308
2 stars
132
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others complained about cold or poorly prepared items.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty dining areas and restrooms, impacting their overall experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile and drive-thru orders.

Positive Experiences

Despite the negatives, some customers highlighted positive interactions with staff and satisfactory food experiences.
  • NZ
    Nelson Zayas
    Nov 13, 2025
    2.0
    Went to drive threw for lunch. Took forever to get to the second window. I was asked to pull forward cuz my food wasnt ready and they forgot about me. Had to go inside and request my food before my lunch break ended. Didnt even have time to eat it when i got back to work.
  • DM
    Doris Mundo
    Oct 26, 2025
    4.0
    Curbside pick-up--chicken sandwich and lemonade. These are my 2 favorite items when I'm on the run. Curbside pick-up is easy peasie for me. Call me crazy, but, McDonald's lemonade is outstanding... tastes like freshly squeezed to me Chicken sandwich was from the app with an incentive that was almost 50% off...Great price. Service was quick and friendly.
  • DR
    Dave Ross
    Oct 16, 2025
    1.0
    It was late but it's McDonald's, you expect the French fries to at least be decent. They were not decent. And it took about 8 minutes to get one basic qpc meal. Burger was okay.
  • LG
    Leon Van Guelpen
    Oct 13, 2025
    4.0
    It's McDonald's
  • KP
    kelly pleva
    Sep 23, 2025
    1.0
    I got food poisoning from eating here. Never again.

Frequently Asked Questions About McDonald's

What are McDonald's Windsor Locks location's hours of operation?

McDonald's in Windsor Locks is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Windsor Locks offers delivery, same-day delivery, and no-contact delivery services.