McDonald's

3.5
1761 reviews
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Business Details

195 Turnpike Rd, Windsor Locks, CT
06096, United States
(860) 623-4373
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
195 Turnpike Rd, Windsor Locks, CT
06096, United States

Hours

Reviews

3.5
1,761 reviews
5 stars
673
4 stars
345
3 stars
310
2 stars
134
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with incorrect orders, missing items, and long wait times, particularly in the drive-thru.

Cleanliness Concerns

Many reviews highlighted unsanitary conditions in the bathrooms and dining area, with some customers expressing disappointment over the overall cleanliness of the location.

Staff Friendliness

While some customers praised the friendly and helpful staff, others reported rude behavior from employees, particularly management.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
  • TA
    Tahir Aziz
    Dec 21, 2025
    5.0
    Bathrooms need attention more frequently. People leave a mess, that needs to be sorted out for the next guest
  • HH
    hagg4rd
    Dec 18, 2025
    1.0
    Ordered two burgers with no onion. Both came with onion. Ordered two hot mustards with my nuggets. Receiving zero hot mustard. If you want to have missing items or inaccurate orders, this McDonald’s will be your place.
  • RR
    Robbie Rios
    Dec 14, 2025
    1.0
    How does one order a big breakfast with pancakes and not get the pancakes?
  • KV
    Kim V.
    Dec 9, 2025
    3.0
    I was in the area and my kids wanted a happy meal. It's in a convenient location near the airport. I placed my order on the app and it was hot and ready at the drive through. It's a standard McDonald's with the usual fare. Turning left out of the parking lot might be difficult on a busy day. Overall, a decent spot for some fast food.
  • MG
    Matthew G
    Nov 24, 2025
    2.0
    Order taker was great but after that I waited behind 3 cars for 5 mintued without any other cars coming through at 4:30 on a Monday, orders 1 number 9 and a mcchicken meal deal they forgot my mcchicken, I checked the bag at the window noticed and they almost seemed mad that I had caught it. My drink for the meal was also magically upsides which I assume I paid for. Overall I don't think I will ever eat at this McDonald's again considering this isn't the first time service has been extremely poor with very rude workers and missing food. Do better
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Frequently Asked Questions About McDonald's

What are McDonald's Windsor Locks location's hours of operation?

McDonald's in Windsor Locks is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Windsor Locks offers delivery, same-day delivery, and no-contact delivery services.