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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(401 reviews)

Business Details

333 River Rd, Willington, CT
06279, United States
(860) 477-1155
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Willington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
333 River Rd, Willington, CT
06279, United States

Hours

Reviews

3.5
401 reviews
5 stars
173
4 stars
70
3 stars
44
2 stars
15
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and overall store cleanliness.

Food and Beverage Quality

Many customers expressed dissatisfaction with the quality of food and drinks, noting issues like cold or burnt items and incorrect orders.

Management Issues

Several reviews pointed to poor management practices, including staff training deficiencies and unprofessional behavior from management.

Customer Experience

While some customers had positive experiences with friendly staff, these were overshadowed by numerous complaints about service and order accuracy.
  • LB
    Lin B
    Jan 8, 2026
    3.0
    Service was okay. They were quite busy. Looks like only one person was waiting on the counter and I had about four or five people in front of me that couldn't make up their mind what they wanted. Employee was moving as fast as she could. Very friendly. NO SENIOR DISCOUNT! SERIOUSLY MANAGEMENT!!!!
  • MH
    Max Hand
    Jan 3, 2026
    1.0
    Messed up my order and gave me food poisoning.
  • KK
    Kyle
    Dec 1, 2025
    1.0
    Just avoid not worth stopping off the highway. Always closed at random times. Your orders will be wrong without a doubt or half cooked. The other comments are right
  • BB
    Brian Boyce
    Oct 1, 2025
    4.0
    This is newer Dunkin. I had no wait and staff was friendly. The coffee was fresh.
  • MB
    Ms. Sassy Blue
    Sep 17, 2025
    4.0
    Nice location and the service was great

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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