Dunkin'

3.5
397 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Willington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
333 River Rd, Willington, CT
06279, United States

Hours

Reviews

3.5
397 reviews
5 stars
173
4 stars
70
3 stars
42
2 stars
15
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and overall store cleanliness.

Product Quality

Many customers expressed dissatisfaction with the quality of food and beverages, noting issues like cold or poorly made items.

Staff Performance

While some employees received praise for their friendliness and professionalism, many reviews indicated a lack of training and attentiveness among staff.

Operational Issues

Customers reported inconsistent hours of operation, including early closures and unavailability of menu items.
  • BB
    Brian Boyce
    Oct 1, 2025
    4.0
    This is newer Dunkin. I had no wait and staff was friendly. The coffee was fresh.
  • MB
    Ms. Sassy Blue
    Sep 17, 2025
    4.0
    Nice location and the service was great
  • SS
    Stormy
    Sep 5, 2025
    1.0
    This is by far the worst Dunkin’ location in town. The employees appear untrained, inattentive, and consistently provide poor service. Orders are frequently wrong, and the overall lack of professionalism is unacceptable. It’s hard to understand how this store is still operating under the Dunkin’ name when it fails to meet even the most basic standards of service and quality.”
  • JM
    Jeremy Morin
    Aug 29, 2025
    5.0
    Coffee ☕☕☕☕
  • AE
    Aaron Etheridge
    Aug 11, 2025
    5.0
    When I was recently there, Karley and Merin were very professional with excellent customer service, especially Karley who really went above and beyond. In customer service, especially food industry, AND ESPECIALLY coffe, is extremely difficult these days. So to find employees who you can genuinely care about providing excellent service. Leaving a review, is such a simple and quick gesture that is the least I can do which really goes a long way regarding the employees. I hope more people start doing this to the hard working employees that deserve it. I left similar review on my receipt but also wanted to make sure they got the credit they deserve and leave a review on here as well. They are employees DD should value and take care of them if they knew what's good for them and deserve raises!!! 😁👍🏽🙌🏽💯

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Willington, CT?

Dunkin' in Willington, CT is open daily from 4:30 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.