Taco Bell

3.8
903 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1320 Main St in Willimantic. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1320 Main St, Willimantic, CT
06226, United States

Hours

Reviews

3.8
903 reviews
5 stars
404
4 stars
186
3 stars
133
2 stars
55
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding an hour, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were criticized for rudeness.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of organization, contributing to the overall negative experience.
  • DD
    drhotbananastud
    Dec 26, 2025
    2.0
    Foods really good they just take forever every single time
  • HP
    Heather Patten
    Dec 19, 2025
    3.0
    The food is always amazing, despite the fact that these employees are clearly overworked, and understaffed. I really think the employees are doing the best they can, under the circumstances. Fast food is demanding and very high stress. Being understaffed, slammed all the time with customers, dealing with rude people, moving nonstop.. is very stressful. Taco Bell, take care of your employees. I don’t order often anymore because of the wait times and always being made to feel like a burden for brining my buisness.
  • JG
    Jacob G
    Dec 9, 2025
    1.0
    This is by far the slowest fast food restaurant I have ever come across, time and time again! It doesn’t matter what time of day you go. Count however many cars are in the drive through and add 15 minutes per car minimum. Today, I could’ve had a full meal at restaurant with drinks, and a check by the time your staff can make a combo meal aka over an hour. Either one of two issues that are possible - whoever owns this location needs to pay up and staff the restaurant properly or you have staff that can’t make a Taco Bell meal in the time a restaurant can make a steak… in that case fire your staff; regardless of issue issue it comes down to terrible management. People’s time is valuable…***FYI *** If you see more than a car in the drive thru line just go across the street to Moe’s.
  • EB
    Eileen Booker
    Dec 4, 2025
    3.0
    The food was ok service took forever. Plus I didn't even get the correct recipe from them.
  • JF
    James Feliberty
    Dec 3, 2025
    5.0
    @taco bell Whoever is on food today 12/3/25, deserves a raise. In all my days of receiving my favorite, the cheesy Gordita crunch, it has never had so much effort into making it look beautiful. The box was also wildly neat..I just unfortunately dug into it before taking a picture.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru is open Monday through Wednesday from 7:00 AM to 3:00 AM, Thursday until 4:00 AM, and Friday until 5:00 AM.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or on the mobile app for pickup at the restaurant or get it delivered.