Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
1,079 reviews
5 stars
533
4 stars
288
3 stars
148
2 stars
36
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude staff and unhelpful attitudes being a common theme.
Cleanliness Issues
Several reviews highlighted ongoing cleanliness problems, including unpleasant odors and dirty conditions in various areas of the store.
Product Quality
Customers frequently complained about expired or spoiled products, particularly in the deli and seafood sections.
Checkout Experience
The self-checkout systems were criticized for being problematic, with many customers preferring staffed registers due to long wait times and technical issues.
Positive Aspects
Despite the negatives, some customers praised the fresh produce, good prices, and helpful staff in certain departments.
- SPSharon PuntyNov 2, 20253.0I was not familiar with the layout of the store
- SLSabita LamaOct 27, 20251.0I was at this outlet around noon and at the seafood section there is a lady named Jamaie Moore she was very rude not only this time every time I go there she is rude. Every time I asked something she just responds ‘with what do you want ‘ ‘what do you want’ again and again instead of answering my question with certain tone. Worst customer service out of 10 I give this lady 0.
- BCBrian CyrOct 11, 20255.0Great flowers
- ADAmber DevinsSep 26, 20252.0Worst deli. If someone asks for very thin slice in their "deli order ahead", just do it. whoever was working Thursday 9/25 evening literally cut it thick. Train your employees or at least speak to them.
- ASAbdur ShabazzSep 17, 20251.0This is the third time in a week I’ve brought food for stop and shop
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Willimantic?
Stop & Shop in Willimantic is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop in Willimantic offer delivery services?
Yes, Stop & Shop offers delivery services so you can shop online and have groceries delivered to your door.
What loyalty program does Stop & Shop provide and how does it benefit customers?
Stop & Shop has a GO Rewards loyalty program that delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop at Stop & Shop in person as well as online?
Yes, customers can choose to shop in-store or online for pickup or delivery.
What additional services are available at Stop & Shop Willimantic?
Stop & Shop offers flu vaccination, RedBox rentals, Western Union services, Coinstar machines, Blue Rhino propane exchange, and banking services through People’s United Bank.
Where is Stop & Shop located in Willimantic?
It is located at 1391 Main Street, Willimantic, CT 06226, USA.
Are there any nearby banks to Stop & Shop that customers can visit?
Yes, People’s United Bank and M&T Bank ATM are nearby, making it convenient for customers to handle banking needs before or after shopping.
What dining options are near Stop & Shop for a quick meal?
Nearby restaurants include Friendly’s, Burger King, Blimpie, and Taco Bell, providing various fast-food and casual dining options.
Is there electric vehicle charging available near Stop & Shop?
Yes, Shell Recharge, an EV charging station, is located near Stop & Shop for customers with electric vehicles.
What community services or organizations are close to Stop & Shop?
Nearby community and social service organizations include Vfw Willimantic, Willimantic Housing Authority, Access Community Action Agency, and Access Women, Infants and Children - WIC Program.