Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
1,089 reviews
5 stars
537
4 stars
290
3 stars
149
2 stars
37
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff friendliness; some customers reported rude interactions while others praised helpfulness.
Product Quality
Concerns about expired or spoiled products, particularly in the deli and seafood sections.
Pricing
Customers noted that prices are often higher than competitors, but some found good deals and competitive pricing.
Store Cleanliness
Generally clean store, but some customers reported unpleasant odors and issues with specific areas like the bathrooms.
Checkout Experience
Frequent complaints about long wait times at checkout and issues with self-checkout machines.
- WSWilmer Granda SanchezDec 21, 20255.0Buenos productos y buenos precios.
- PPPleaidesDec 14, 20251.0Overpriced everything.
- ELErin LDec 9, 20253.0I shop here frequently and the workers are SO nice. But the online pick up is terrible. It’s hardly ever ready when they say it will be. I selected 5-6pm for a pick up time today and it’s 5:37 and it’s still not ready. I’ve waited anywhere from a few minutes to 30+ waiting for my order. I called 15 min ago and they said it would be another 5-10 and it’s still not ready yet. They’ve given me the wrong order a few times. Got my order and it’s wrong again. Missing items. Extra items. Been chasing a refund on my missing items for close to 2 hours at this point. They finally refunded me and offered to give me the items for free.
- TGTommy GasperDec 7, 20255.0Been with them since before they were “Super” and they always seem to make the mark.
- SLSabita LamaOct 27, 20251.0I was at this outlet around noon and at the seafood section there is a lady named Jamaie Moore she was very rude not only this time every time I go there she is rude. Every time I asked something she just responds ‘with what do you want ‘ ‘what do you want’ again and again instead of answering my question with certain tone. Worst customer service out of 10 I give this lady 0.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Willimantic?
Stop & Shop in Willimantic is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop in Willimantic offer delivery services?
Yes, Stop & Shop offers delivery services so you can shop online and have groceries delivered to your door.
What loyalty program does Stop & Shop provide and how does it benefit customers?
Stop & Shop has a GO Rewards loyalty program that delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop at Stop & Shop in person as well as online?
Yes, customers can choose to shop in-store or online for pickup or delivery.
What additional services are available at Stop & Shop Willimantic?
Stop & Shop offers flu vaccination, RedBox rentals, Western Union services, Coinstar machines, Blue Rhino propane exchange, and banking services through People’s United Bank.
Where is Stop & Shop located in Willimantic?
It is located at 1391 Main Street, Willimantic, CT 06226, USA.
Are there any nearby banks to Stop & Shop that customers can visit?
Yes, People’s United Bank and M&T Bank ATM are nearby, making it convenient for customers to handle banking needs before or after shopping.
What dining options are near Stop & Shop for a quick meal?
Nearby restaurants include Friendly’s, Burger King, Blimpie, and Taco Bell, providing various fast-food and casual dining options.
Is there electric vehicle charging available near Stop & Shop?
Yes, Shell Recharge, an EV charging station, is located near Stop & Shop for customers with electric vehicles.
What community services or organizations are close to Stop & Shop?
Nearby community and social service organizations include Vfw Willimantic, Willimantic Housing Authority, Access Community Action Agency, and Access Women, Infants and Children - WIC Program.