Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Staff Attitude
Numerous customers described staff as rude or unprofessional, with complaints about dismissive behavior and lack of customer service.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not up to standard, contributing to a negative dining experience.
Cleanliness and Environment
While some reviews mentioned cleanliness, many customers expressed frustration with the overall disorganization and lack of attention to in-house dining.
TM
Taylor Mcgolf
Feb 18, 2026
1.0
Not only has my order been wrong/missing items multiple times from this location, if not every time. The woman who takes the orders is just rude. They close breakfast early and dont serve breakfast burritos all day like other locations. This is the worst McDonald's in the area. Never worth the money.
MM
Mark M
Feb 10, 2026
5.0
Every time I order from here, which I do through the app, by the way, the process is quick, and my food is always prepared to the high standard I expect.
I know, this seems like something I shouldn't have to say, but I've had some not-so-good experiences at other ones; where the food looks like it was literally thrown together. Not here. It's always hot, and prepared with care.
SS
Skylar S
Jan 13, 2026
2.0
Went here for the drive through a while ago and the mic was apparently broken so they didn’t get what I have. Drive through can be always crowded. The most efficient way is to get inside, order, dine in or take out. Don’t do drive through. The parking can also crowded at night
AO
Adriana Ortiz
Dec 30, 2025
1.0
For some reason you can never get a milkshake, the machine is broken 24/7... all year round.
WL
Wayne Lee
Dec 12, 2025
3.0
There’s no WiFi here. Don’t bother bringing your laptop if you were looking to connect and do some work here to coffee and McMuffin. Again, there’s no WiFi here.
What are the regular operating hours of McDonald's in Willimantic, CT?
McDonald's in Willimantic, CT is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Willimantic?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru available for customers.
Can I order food from McDonald's Willimantic using a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android devices.
What payment options are accepted at McDonald's on 1464 W Main?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Willimantic offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
Is WiFi available for customers at McDonald's Willimantic?
Yes, free WiFi is available for customers at this McDonald's.
What nearby fast food options are available around McDonald's on W Main?
Nearby fast food alternatives include Burger King and Friendly's, which you might consider before or after your visit.
Are there any convenient pharmacies near McDonald's Willimantic?
Yes, Walgreens pharmacy is located nearby, useful if you need to pick up essentials along with your meal.
What nearby automotive services can customers find close to McDonald's on 1464 W Main?
Nearby automotive services include New England Transmission, Advance Auto Parts, Carquest Auto Parts, and several auto repair shops such as Biggins Auto Repair and Capitol Collision, which could be handy if you need vehicle assistance while visiting.
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