Dunkin'

4.0
451 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Willimantic, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1015 Main St, Willimantic, CT
06226, United States

Hours

Reviews

4.0
451 reviews
5 stars
226
4 stars
107
3 stars
49
2 stars
16
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and preparation.

Cleanliness and Safety

Concerns were raised about unsanitary practices, particularly regarding food handling and the cleanliness of the establishment.

Speed of Service

Customers experienced long wait times, especially in the drive-thru, with some reporting delays of over 20 minutes.

Quality of Products

While some customers enjoyed the coffee and food, there were consistent complaints about the inconsistency in quality and preparation.
  • JT
    Jamesb Terhune
    Nov 10, 2025
    1.0
    If you delivery to them they don't tip but want you to tip them funny
  • MC
    muntaha chaudhry
    Oct 7, 2025
    1.0
    Worse dunkin. Staff is very rude and mean. Going there always ruin my morning. One lady who was servicing in the front today had so much attitude. So sad to see ppl how they behave .. always make wrong order and always have a problem to fix it, we are paying u money not getting for free.. workers also get paid.. dont work if u r acting rude
  • MC
    Muntaha Chaudhry
    Oct 7, 2025
    1.0
    I wish I can give zero stars to this disgusting place. Staff members are so mean and rude and telling me on my face "she is annoying" means I am. You are making a wrong order ofcourse you have to fix it an dhow that is rude. worse dunkin ever specially the front lady this morning was very weird
  • MB
    Mandie Best
    Sep 12, 2025
    3.0
    I know this wont get seen but you definitely need tp update employees about health and safety at the drivethru. A woman handed my order to the car in front and took it back and proceeded go hand it to me after taking it back from the customer ahead. Thats extremely unsanitary.
  • JM
    Jeremy Morin
    Aug 29, 2025
    5.0
    Coffee ☕☕☕☕

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Willimantic, CT?

Dunkin' in Willimantic, CT is open daily from 5:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.