Stop & Shop

4.2
935 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1380 Berlin Turnpike, Wethersfield, CT
06109, United States

Hours

Reviews

4.2
935 reviews
5 stars
533
4 stars
209
3 stars
97
2 stars
37
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service, with some praising friendly staff while others reported rude interactions, particularly in the bakery and self-checkout areas.

Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with expired or poor-quality produce.

Stock Availability

Frequent complaints about shelves being poorly stocked and missing items, leading to inconvenience for shoppers.

Pricing

Customers expressed concerns about high prices, with some stating that they can find better deals at other stores.

Positive Experiences

Despite the negatives, many customers appreciate the store's convenience, variety, and the helpfulness of long-term staff.
  • RP
    Raheem Porter
    Nov 2, 2025
    5.0
    Always helpful
  • HS
    Hostile soldier
    Oct 24, 2025
    5.0
    Nsw self checkout machines seem nice
  • LB
    L B
    Oct 18, 2025
    1.0
    Very rude not customer friendly service in the bakery department..did not write on my son in laws cake with care or direction..was written like this..29th happy birthday Paris. Clearly the 29th goes in-between happy and birthday....clearly the tall black person very skinny male in the bakery department does not appreciate his job and takes his position at stop n shop for granted! Very poor customer service skills! We will go elsewhere for future birthday cakes!
  • B3
    BabyGirl 31
    Oct 18, 2025
    1.0
    The tall black skinny guy in Bakeshop is so RUDE & not Friendly at all. He wrote on my cake with no kind of warmth, just cold & mean Spirited, then he wrote happy birthday backwards (I have a picture). I did not like the customer service he gave. It was embarrassing to have to even show a loved one that cake, but I left humbly cause I just didn't wanted to talk to him a second more.
  • EE
    Erica
    Oct 8, 2025
    2.0
    The store was clean and stocked well. However my experience was ruined by the self check cashier. It doesn’t hurt to be kind to the people you’re helping. Being a bratty teenager does.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Wethersfield, CT?

Stop & Shop in Wethersfield is open Monday to Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.