Brand Certified
McDonald's
3.5(1168 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
22 Albany Tpke, West Simsbury, CT
06092, United States
Certified by McDonald's • Mar 01, 2026
(860) 651-9589
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,168 reviews
5 stars
455
4 stars
231
3 stars
191
2 stars
78
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh meals while others complained about cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported issues with dirty tables and unsanitary conditions.
Management Response
Some customers appreciated management's efforts to address complaints, while others felt the location was poorly managed overall.
Pricing
Many reviews mentioned rising prices and perceived value issues, with some feeling that the cost was not justified by the quality of food.
- JJJohn2 days ago3.0Food amazing. Unfortunately, When I went this morning, a employee I have never seen before was there. Julie. Now, normally I do not mind a employee just doing their job and being kind but she was over the top. She kept snooping on my order, conversations, blocking us in our booth to talk etc. It was very creepy considering me and my friends are just trying to enjoy a meal. We are still in high school so having a older adult act this way towards us was very uncomfortable and creepy.
- MMMatt7Feb 19, 20263.0Average McDonald's
- CCChuckeeJan 31, 20262.0We spent about 30+dollars ,and everything was wrong .Wasn't busy and this store is in an affluent community ,with high standards .Nasty made burgers ,no effort at all in the food prep.One chicken sandwich had NOTHING on it ??! Ugh.YuCK! We dont fo but once a year after sons concert at Canton H.S..Its a tradition that we may have to change next year and try Rausing Cains which is right down the street.Please MrMcDonald ,please help change our minds . UPDATE: Owners reached out to "fix"things ,so thats good .If all goes well ,I will re-evaluate my original review.
- DAD AJan 13, 20261.0What the hell did I just eat! If you crave chemical aftertaste, this burger's for you!
- GBGary BJan 7, 20265.0Jennifer helped me with an order, OUTSTANDING customer service! Very clean operation! Great job McD!
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 22 Albany Tpke in West Simsbury, CT?
Delivery is available from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app to order from McDonald's easily?
Yes, you can order through the McDonald's App available for both iOS and Android.
What kind of dining options and services does McDonald's provide here?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any coffee shops near McDonald's at 22 Albany Tpke in West Simsbury?
Yes, Dunkin' is nearby, perfect for coffee and bakery treats if you're looking for an alternative or additional refreshments.
I'm visiting the Hartford Federal Credit Union nearby. Is McDonald's close enough for a quick meal or coffee break?
Yes, McDonald's is located near Hartford Federal Credit Union, making it a convenient spot for a quick meal or coffee before or after your visit.
Can I combine my visit to McDonald's with shopping at Walmart's nearby stores like Staples or Best Buy?
Certainly! McDonald's is nearby shopping locations such as Staples and Best Buy, allowing you to enjoy a meal or snack during your shopping trip.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website