Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Simsbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
279 reviews
5 stars
131
4 stars
52
3 stars
31
2 stars
17
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and incorrect orders.
Food Quality
Many reviews highlighted declining food quality, including cold or improperly prepared items, while some customers enjoyed their meals.
Order Accuracy
Numerous complaints about incorrect orders and items missing from orders were noted, indicating a need for improvement in order accuracy.
Cleanliness
Some customers expressed concerns about cleanliness, mentioning unsanitary conditions and insects in the store.
Convenience
The location is appreciated for its convenience and quick service, especially in the drive-thru, although some noted long wait times.
- AGAndrae GreenDec 17, 20255.0The teller told me and my boy merry Christmas. It made our day!!! 😀😀😀
- NBNancy BDec 15, 20255.0Enjoy going to dunkin on a regular basis. Food and drinks are good and staff is friendly.
- SAStacey AnnDec 7, 20251.0This Dunkin is convenient to my job but it is the WORST for service, for quality! I really need to stay away from this location and so should you. Canton is so much better ! Btw Dunkin charges $6 for a latte and if you ask for water will charge your 54cents! Dunkin, you can afford to allow ice water free or charge! Sad what Dunkin has come to these days! The owner of this one should be ashamed of how things are but as long as their pockets are full, what do they care. Do better! Times are rough! Sadly people will always go to Dunkin.
- MMMarkNov 25, 20251.0Worst service ever. I went in today after a stressful day of work to order my coffee and bagel and get a burnt bagel and the coffee tasted so bitter, when I use to come here about a few weeks ago everything was fine this new crew I’ve been seeing is terrible I understand if the old members had to quit but god they where so much better do better Dunkin you guys suck right now
- ARAliyah RomanOct 26, 20252.0Really upset with this place today. I ordered a large iced pumpkin spice signature latte and they gave me the cup mostly full of ice and the coffee was up to the U on the cup where it says Dunkin on the side. The rest was just straight up whipped cream. I was really looking forward to drinking this today and that’s what I got….
Frequently Asked Questions About Dunkin'
What are the regular opening hours for this Dunkin' location in West Simsbury, CT?
This Dunkin' location is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sundays from 5:00 AM to 1:30 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' provides delivery and curbside pickup services for your convenience.
What special seasonal drinks can I try at this Dunkin' during the holiday season?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using an app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices to enjoy a quick grab and go experience.
What meals are served at this Dunkin' in West Simsbury?
This Dunkin' serves breakfast, lunch, and brunch, offering a variety of food and beverage options throughout the day.
What types of products and specialties can I expect at this Dunkin'?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea as specialties at this Dunkin'.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What nearby restaurants could I visit before or after my visit to Dunkin'?
Nearby restaurants include Subway, McDonald's, and Puerto Vallarta Restaurant, offering various dining options for your convenience.
Are there any nearby services that could be useful when visiting Dunkin', such as banks or automotive services?
Yes, nearby services include Hartford Federal Credit Union for banking, Hoffman's automotive repair and dealership services, and CT Auto Spa for car washes and detailing.