Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Simsbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
276 reviews
5 stars
129
4 stars
52
3 stars
31
2 stars
17
1 star
47
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, burnt, or incorrectly prepared items.
Service Issues
There are numerous complaints about slow service, incorrect orders, and unprofessional staff behavior.
Customer Experience
While some customers praised friendly staff and quick service, many expressed dissatisfaction with the overall experience, citing rudeness and lack of management oversight.
Cleanliness Concerns
Several reviews mentioned sanitary issues, including insects and unclean conditions.
Inconsistent Orders
Many customers noted that their orders were often incorrect or not prepared as requested.
- JMJohn McbrideOct 30, 20253.0Quality of food here has been dropping, breakfast sandwich was barely warm, the bagel was dry and chewy
- JPJR PrimoOct 28, 20255.0I never have to wait, the order is always correct and HOT. The attendant are also very friendly!!!
- ARAliyah RomanOct 26, 20252.0Really upset with this place today. I ordered a large iced pumpkin spice signature latte and they gave me the cup mostly full of ice and the coffee was up to the U on the cup where it says Dunkin on the side. The rest was just straight up whipped cream. I was really looking forward to drinking this today and that’s what I got….
- GOGabriel OrtizOct 26, 20254.0What you would expect from a dunkin donuts.
- RRReviewerOct 18, 20251.0I have sanitary concerns about this location. I've seen insects such as flies and gnats buzzing around the donuts.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for this Dunkin' location in West Simsbury, CT?
This Dunkin' location is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sundays from 5:00 AM to 1:30 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' provides delivery and curbside pickup services for your convenience.
What special seasonal drinks can I try at this Dunkin' during the holiday season?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using an app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices to enjoy a quick grab and go experience.
What meals are served at this Dunkin' in West Simsbury?
This Dunkin' serves breakfast, lunch, and brunch, offering a variety of food and beverage options throughout the day.
What types of products and specialties can I expect at this Dunkin'?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea as specialties at this Dunkin'.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What nearby restaurants could I visit before or after my visit to Dunkin'?
Nearby restaurants include Subway, McDonald's, and Puerto Vallarta Restaurant, offering various dining options for your convenience.
Are there any nearby services that could be useful when visiting Dunkin', such as banks or automotive services?
Yes, nearby services include Hartford Federal Credit Union for banking, Hoffman's automotive repair and dealership services, and CT Auto Spa for car washes and detailing.