JC
Jessica Campoverde
4 days ago
I wish to share the attached picture, which has been carefully prepared. The individual responsible for seating my family explicitly stated that the owner had instructed them not to permit service dogs, even with proper documentation. The reason provided was a previous customer complaint and non-payment due to the presence of another patron's service animal, not ours. It is plausible that the customer in question may have lacked the funds to pay initially. He asserts compliance with the law, which, based on my experience, appears to be inaccurate.
JC
Jessica Campoverde
4 days ago
Este restaurante debería ser investigado por discriminación. Visité el establecimiento con mi perro de servicio pequeño (menos de 15 libras) y presenté la documentación válida, sin embargo, el personal se negó a brindarme servicio. Al parecer, el dueño tiene una aversión personal hacia los animales, lo que llevó a este trato inaceptable. Negar el acceso a una persona con un animal de servicio legítimo no solo es injusto, sino que también puede violar las leyes aplicables que protegen a las personas con discapacidades.
JC
Jessica Campoverde
4 days ago
This restaurant should be investigated for discrimination. I visited with my small service dog (under 15 pounds) and provided valid documentation, yet the staff refused service. It appeared that the owner has a personal dislike of animals, which led to this unacceptable treatment. Denying access to someone with a legitimate service animal is not only unfair but may also violate applicable laws protecting individuals with disabilities.
Absolutely terrible service. Waiter was entirely rude the entire meal. The bill was incredibly high and upon receiving the receipt it was not itemized and I also felt that the price was a lot higher than expected. Upon request of an itemized receipt there was added food we had not ordered and he gave himself a self gratuity fee of 18% with no warning of implied gratuity. Also without noticed of implemented gratuity tried to get me to tip even more on top before my itemized bill was received. There was need to ask the waiter multiple times for even just a glass of water. As well as him having a very rude attitude towards my table party.
⭐⭐⭐⭐⭐ Five-Star Review for Saoco Colombian Restaurant
Saoco Colombian Restaurant is a vibrant culinary gem that brings the authentic flavors and spirit of Colombia to life. From the moment you step inside, you’re welcomed by a warm and lively atmosphere that reflects the richness of Colombian culture and hospitality.
The food is absolutely exceptional. Each dish is prepared with fresh, high-quality ingredients and infused with bold, traditional flavors. From perfectly seasoned bandeja paisa and tender grilled meats to savory empanadas and comforting arepas, every bite is a delightful journey to Colombia. The portions are generous, and the presentation is as colorful as it is appetizing. Be sure to try the refreshing tropical juices—they’re the perfect complement to any meal.
The service is equally outstanding. The staff are friendly, attentive, and passionate about sharing their culture through food, ensuring that every guest enjoys a memorable dining experience.
Whether you're exploring Colombian cuisine for the first time or craving a taste of home, Saoco Colombian Restaurant delivers excellence in every detail. Highly recommended—I can’t wait to return! 🇨🇴🍽️✨