Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
1,594 reviews
5 stars
823
4 stars
409
3 stars
206
2 stars
70
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently noted that the store is clean and well-organized.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly, others, particularly management, received criticism for rudeness and unprofessional behavior.
Pricing
Many customers expressed concerns about high prices and misleading pricing practices, with some stating that the store is becoming increasingly expensive.
Product Quality
There are complaints regarding the quality of produce and other items, with reports of expired products and low-quality goods.
Variety
Customers appreciated the wide variety of products available, including fresh produce and local items.
- JJJohnNov 12, 20254.0Grocery store where I'm at .
- DBDee Dee BeeNov 10, 20255.0Always stocked. Fresh fruit and meats. Great flowers. Prices are good. Staff are visible but I have never needed assistance. Checkout is fast. I always use self checkout which is faster. Just please link the devices so that I can place my card in the card reader and not have to press "debit card" on the actual transaction screen
- RRRicky RosarioOct 26, 20255.0Got to love to Shop at STOP & SHOP!! Clean environment, very well organized staff, and fresh meats, vegetables and bakery goods! Happy Shopper = Happy Customer 😊
- JSJane SlootOct 26, 20251.0The pharmacy is the worse. The staff is rude. The lines are out the door. And when you call they act like teenagers that are entitled not a professional staff . They make a mistake and than blame the customer. They are dealing with people's health you would think they would try to get it correct . GUESS NOT.
- NCNancy CarmodySep 28, 20255.0You can find everything here. Sales are the best around for a grocery store
Frequently Asked Questions About Stop & Shop
What are the store hours for Stop & Shop in West Haven?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery service for customer convenience.
Where is Stop & Shop located in West Haven?
Stop & Shop is located at 460 Elm Street, West Haven, CT 06516, USA.
Can I shop at Stop & Shop online?
Yes, customers can shop online for delivery or pickup at Stop & Shop.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What social responsibility initiatives does Stop & Shop support?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program to ensure no student goes to school hungry.
Are there any nearby banks where I can handle financial services after shopping at Stop & Shop?
Yes, both Peoples United Bank and M&T Bank are located near Stop & Shop, making it convenient to manage your banking needs before or after grocery shopping.
Is there a coffee shop close to Stop & Shop for a quick refreshment?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after your shopping trip at Stop & Shop.
Where can I rent movies or games near Stop & Shop?
Redbox rental kiosks are located near Stop & Shop, providing convenient access to video and video game rentals.
What other services are available at Stop & Shop?
Stop & Shop offers various services including People's United Bank, Peapod grocery delivery, Western Union money transfer, Coinstar and Coinstar Exchange kiosks, Starbucks, UPromise, and Order It! for online ordering.