While many customers praised the food for its authentic flavors and generous portions, there were significant complaints about inconsistency, poor preparation, and disappointing taste in several dishes.
Service Issues
Customer service experiences varied widely; some praised the staff for their attentiveness and friendliness, while others reported unprofessional behavior, long wait times, and rude interactions.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty restrooms and unkempt dining areas, which negatively impacted the overall dining experience.
Ambiance
The restaurant's atmosphere received mixed reviews; while some found it cozy and inviting, others noted it felt dull and could use improvement.
RA
Rizwan Akhtar
3 days ago
5.0
Lovely experience today was incredibly attentive, kind and top-notch service. The food was outstanding—especially the freshly made naan. The butter chicken was easily my favorite and the red and green sauces are a must-try as well. A special recommendation for Spice Venue for their lovely service and amazing food.
SK
Sakib Khan
Jan 1, 2026
5.0
The staff were very friendly and brought our food out promptly. Definitely a great spot in the area to taste authentic dishes—everything was fresh and flavorful. I highly recommend it and will definitely be back to try more dishes!
AM
Anirban Modak
Dec 24, 2025
5.0
Wonderful hospitality and a great atmosphere, with some of the most delicious food I’ve had so far. The spice level was just right—not too hot and perfect for every palate—while the flavors were outstanding.
I 100% recommend this place; you won’t regret it and it’s sure to impress anyone you dine with. Biryani impressed the most and that's a feedback of all 4 who went today.
SR
Sathwik R
Dec 19, 2025
1.0
Worst customer service experience.
The staff in the store as well as on the phone were extremely unprofessional and unhelpful. If someone is unhappy doing their job, it reflects clearly in how customers are treated. This kind of attitude completely spoils the dining experience. Customer service etiquette and basic courtesy are essential in the food industry, and unfortunately, this was lacking here. Very disappointing
MA
Ms Arfin alam
Dec 14, 2025
5.0
Their plus point is always how they have treated me in every visit, their servers were incredibly kind and accommodating to the Indian spice preferences and the food came out quickly and efficiently.
The dishes were some of the best Indian food I’ve ever had (Especially their Tandoor dishes). This place easily ranks among the top spots in the city. The roasted lamb, chicken tikka masala and Keema are my personal favorites. The manager even came out to greet us personally. A true 10/10 experience! ⭐️❤️🥰🥰☺️
What are the daily operating hours of Spice Venue?
Spice Venue is open every day from 10:30 AM to 12:00 AM.
Does Spice Venue offer delivery and pickup services?
Yes, Spice Venue offers both in-store pickup and delivery services.
Where is Spice Venue located?
Spice Venue is located at 1 Atwood Pl, West Haven, CT 06516, USA.
Where can I view the menu for Spice Venue?
You can view the menu at https://spicevenue.com/menu.
What type of cuisine does Spice Venue specialize in?
Spice Venue specializes in Indian cuisine, including South Indian dishes and biryani, and also offers vegetarian options.
What is the price range of Spice Venue?
Spice Venue falls into the moderate price range category (TWO).
Are there any nearby shoe stores where I can shop before visiting Spice Venue?
Yes, nearby shoe stores include SNIPES, Snipes, and EbLens, where you can shop for shoes and sportswear before or after dining at Spice Venue.
What nearby healthcare facilities are available around Spice Venue?
Nearby healthcare options include Hartford HealthCare-GoHealth Urgent Care, Hartford HealthCare Rehabilitation Network, Omni Physical & Aquatic Therapy Center, Dra. Awilda Figueroa/Chiropractor and Nutritionist, and PACT Primary Care | West Haven.
Are there any nearby restaurants or food spots close to Spice Venue?
Yes, nearby eateries include The Side Plate (sandwich shop), MOOYAH Burgers, Fries and Shakes, Fish n chips (American and seafood restaurant), Cappetta's Italian Imports and Pizza, China Garden, Swagat (Indian restaurant), and Fruitopia West Haven (coffee shop and smoothie bar).
How can I contact Spice Venue by phone?
You can reach Spice Venue by calling +1 203-623-9977.