Business Details
About
South American Restaurant
Location
Hours
Reviews
4.3
935 reviews
5 stars
631
4 stars
154
3 stars
41
2 stars
28
1 star
81
What are people saying?
AI-generated from recent customer reviews
Food Quality
Most customers praised the food for being delicious, authentic, and well-prepared, with generous portions.
Service Experience
While many reviews highlighted friendly and attentive service, there were notable complaints about slow service and poor customer interactions.
Atmosphere
The restaurant is frequently described as having a warm, welcoming, and family-friendly atmosphere.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, feeling that it was too high for the quality and portion sizes.
Inconsistency
There were mixed reviews regarding consistency in food quality, with some customers reporting excellent experiences while others had significant issues.
- ATandres trochezNov 16, 20252.0I was not impressed with this establishment. I ordered my usual dish—the same one I request at every Colombian restaurant—with one standard modification: I ask for the chicharrón to be cut into smaller pieces and fried thoroughly. This is a simple request that has consistently been accommodated elsewhere. However, on this occasion, the dish arrived late, the chicharrón was served as a full piece, and it was not fried as requested. When I inquired about the issue, the staff responded by saying, “We don’t do that here,” instead of acknowledging or addressing the oversight. In addition, the other dish ordered—a fried fish—was notably bland and lacked seasoning. Service quality also fell short; our waitress did not check on us at any point during the meal. Overall, the experience was unsatisfactory. Although the photos on their website appear appealing, the actual quality and service were considerably below expectations. I would strongly recommend considering alternative dining options if possible.
- AJAurora JimenezNov 15, 20255.0I love this Restaurant! The food is delicious and fresh. I recommend 👌 I enjoy Ceviche de chicharron. 🥰
- GRGeralda RiosNov 9, 20252.0My second time there and I've had better .. service was rushed and there was a group of us and they charged large tips on all of our portion individually . They can keep their dry yuca ..
- JJJoshi jskNov 5, 20251.0I order mango milkshake it's $5.50. but it didn't test like mango milkshake do not order it. Also, have always problem with the coffee. Some times machine didn't work and from 6 months they didn't even bought chocolate cream for coffee. It's bad service from Mexican Manager. Do not go there for food. *Try food truck at highway it's batter place and food service* Thank me later.
- TMTyana McCainOct 30, 20255.0The service was excellent, and the food was even better! Everything came out fresh, delicious, and perfectly prepared. Gustavo was an amazing server friendly, attentive, and made sure we had everything we needed. Highly recommend dining here!
Frequently Asked Questions About Saoco Colombian Restaurant
What are the opening hours of Saoco Colombian Restaurant?
Saoco Colombian Restaurant is open from 11:30 AM to 9:00 PM Tuesday through Thursday and Sunday. On Friday and Saturday, it is open from 11:30 AM to 10:00 PM. The restaurant is closed on Mondays.
Does Saoco Colombian Restaurant offer delivery and in-store pickup services?
Yes, the restaurant offers both in-store pickup and delivery services.
Where is Saoco Colombian Restaurant located?
The restaurant is located at 456 Forest Rd, West Haven, CT, 06516, United States.
How can I view the menu or place an order online for Saoco Colombian Restaurant?
You can view the menu and place an order online at https://saocorestaurant.net/menu.
What type of cuisine does Saoco Colombian Restaurant serve?
Saoco Colombian Restaurant specializes in South American, Colombian, Latin American cuisine and is also a family, seafood, bar & grill restaurant that offers catering services.
What is the price range at Saoco Colombian Restaurant?
The price range at Saoco Colombian Restaurant is considered moderate (Tier Two).
Is Saoco Colombian Restaurant open on Mondays?
No, Saoco Colombian Restaurant is closed on Mondays for all services including dine-in, takeout, and delivery.
Are there any beauty salons near Saoco Colombian Restaurant?
Yes, nearby beauty salons include Hair Haven, Anointed Barber, Finger's Of Art By Ms. Brando, He Says She Says Hair Studio, Brandi Wright, and Maximum Care Beauty Salon. Customers can visit these salons before or after dining.
What other restaurants are close to Saoco Colombian Restaurant?
Nearby restaurants include Healthy Way (Chinese/Asian), Beijing Restaurant (Chinese/Asian), Daiko Japanese Restaurant & Jerry-San's Sushi Bar (Japanese), and Kire Bites (Caribbean). This offers customers options for exploring diverse cuisines in the area.
Are there any car rental or automotive services near Saoco Colombian Restaurant?
Yes, nearby car and automotive services include Cap Auto Rental, George Harte Nissan, George Harte Infiniti, George Harte Mitsubishi, Top notch motors, Kesh Motors, and Cordell The Car Guy, which may be convenient for customers needing vehicle rentals or services.