Saoco Colombian Restaurant

4.3
939 reviews

About

South American Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Saoco Colombian Restaurant
456 Forest Rd, West Haven, CT
06516, United States

Hours

Reviews

4.3
939 reviews
5 stars
635
4 stars
154
3 stars
41
2 stars
28
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being delicious and well-prepared, particularly highlighting dishes like bandeja paisa and empanadas.

Service Issues

Several reviews noted inconsistent service, with complaints about slow service, incorrect orders, and unprofessional staff behavior.

Atmosphere

The restaurant is frequently described as having a welcoming and pleasant atmosphere, making it a good spot for dining.

Pricing Concerns

Some customers felt that the prices were too high for the portion sizes and quality of food, suggesting better value could be found elsewhere.
  • OR
    OLGA RIVERA
    4 days ago
    5.0
    I have been a customer for over 10yrs, they have had their share of ups and down but overall, they are one of "the best" places to sit down and enjoy a meal. If there is any issues, see the owner, he will take care of you. Cannot say anything negative about this place, check them out!!!
  • AC
    Alexandro Coutard
    Dec 26, 2025
    5.0
    I was in Santa Marta about 2 months ago, so my expectations were high. All I have to say is…. The were ALL met. Seriously, go here. Fresh, exquisitely seasoned and just the nicest, most accommodating staff.
  • AT
    andres trochez
    Nov 16, 2025
    2.0
    I was not impressed with this establishment. I ordered my usual dish—the same one I request at every Colombian restaurant—with one standard modification: I ask for the chicharrón to be cut into smaller pieces and fried thoroughly. This is a simple request that has consistently been accommodated elsewhere. However, on this occasion, the dish arrived late, the chicharrón was served as a full piece, and it was not fried as requested. When I inquired about the issue, the staff responded by saying, “We don’t do that here,” instead of acknowledging or addressing the oversight. In addition, the other dish ordered—a fried fish—was notably bland and lacked seasoning. Service quality also fell short; our waitress did not check on us at any point during the meal. Overall, the experience was unsatisfactory. Although the photos on their website appear appealing, the actual quality and service were considerably below expectations. I would strongly recommend considering alternative dining options if possible.
  • AJ
    Aurora Jimenez
    Nov 15, 2025
    5.0
    I love this Restaurant! The food is delicious and fresh. I recommend 👌 I enjoy Ceviche de chicharron. 🥰
  • GR
    Geralda Rios
    Nov 9, 2025
    2.0
    My second time there and I've had better .. service was rushed and there was a group of us and they charged large tips on all of our portion individually . They can keep their dry yuca ..

Frequently Asked Questions About Saoco Colombian Restaurant

What are the opening hours of Saoco Colombian Restaurant?

Saoco Colombian Restaurant is open from 11:30 AM to 9:00 PM Tuesday through Thursday and Sunday. On Friday and Saturday, it is open from 11:30 AM to 10:00 PM. The restaurant is closed on Mondays.

Does Saoco Colombian Restaurant offer delivery and in-store pickup services?

Yes, the restaurant offers both in-store pickup and delivery services.