Brand Certified
McDonald's
3.7(1057 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
513 Sawmill Road, West Haven, CT
06516, United States
Certified by McDonald's • Mar 01, 2026
(203) 891-6244
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,057 reviews
5 stars
451
4 stars
208
3 stars
161
2 stars
74
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and language barriers affecting order accuracy.
Food Quality
While some customers praised the food as hot and fresh, others reported receiving incorrect or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Efficiency
Some customers appreciated the quick service, especially in the drive-thru, while others experienced long waits and order inaccuracies.
- MRMustafa RidaFeb 11, 20261.0I asked the employee, (Judy), for a sauce, she refused to give me any sauce and she told me I had to pay for it. However, it’s clearly free on the app and at every McDonald’s location. It felt like she was trying to make me pay for something that should be free , 👎🏼
- CKCraig KydesFeb 3, 20265.0Got their breakfast special there egg McMuffin hash browns and a small coffee for $5. It was excellent. Very quick service. Couldn't get my money out of my pocket. Fast enough at the drive-thru .
- DTDeepil TiwariDec 31, 20254.0Drive thru is usually fast and convenient. Better than alot of McDonald’s out there.
- JHJared HarrisDec 13, 20251.0Not open late.
- AGAndrew GentileDec 11, 20251.0Get some employees that speak English and aren’t rude about it everytime I go there’s a problem with something
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website