Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,054 reviews
5 stars
449
4 stars
208
3 stars
161
2 stars
74
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and language barriers affecting order accuracy.
Cleanliness
While some customers noted a clean atmosphere, many reported dirty tables and unsanitary conditions in the bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, leading to customer frustration.
Speed of Service
Mixed feedback on service speed; some praised efficiency while others experienced long wait times.
Food Quality
Food quality received mixed reviews, with some customers enjoying their meals while others reported issues with freshness and preparation.
- DTDeepil TiwariDec 31, 20254.0Drive thru is usually fast and convenient. Better than alot of McDonald’s out there.
- JHJared HarrisDec 13, 20251.0Not open late.
- AGAndrew GentileDec 11, 20251.0Get some employees that speak English and aren’t rude about it everytime I go there’s a problem with something
- LLLatriceNov 16, 20255.0Clean atmosphere
- LBLisa BelkoNov 3, 20255.0Very clean and fast, friendly service. This is for the Saw Mill Rd, West Haven store.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 513 Sawmill Road, West Haven?
Delivery is available Monday to Wednesday and Sunday from 6:00 AM to 1:00 AM, and Thursday to Saturday from 6:00 AM to 5:59 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to 1:00 AM, and Friday to Saturday 24 hours.
What are the regular in-store hours for McDonald's at this address?
The restaurant is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday to Saturday 24 hours.
Which payment methods are accepted at McDonald's on Sawmill Road?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer delivery and pickup options?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from my phone conveniently?
You can use the McDonald's app available on the Apple App Store and Google Play Store, or order online via their delivery URL.
What is the address and contact phone number for this McDonald's?
It's located at 513 Sawmill Road, West Haven, CT 06516. The main phone number is +1 203-891-6244.
Are there any fast food restaurants near McDonald's at 513 Sawmill Road?
Yes, nearby fast food options include Chick-fil-A, Subway, and Dunkin'. You might visit these places for variety or while traveling in the area.
Is there a gas station near this McDonald's to fuel up your vehicle?
Yes, Shell and Sam’s Gas & Convenience are nearby, convenient for fueling up before or after your meal.
What other amenities or services are located near McDonald's at this location that might be useful?
Nearby services include Western Union for money transfers, Firestone Complete Auto Care for vehicle maintenance, and Hampton Inn & Suites for accommodation if you're visiting the area.