Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,142 reviews
5 stars
488
4 stars
238
3 stars
187
2 stars
70
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor customer service, including rude staff and incorrect orders.
Food Freshness
There were mixed reviews on food quality, with some customers receiving cold or undercooked items, while others praised the freshness.
Cleanliness
The restaurant's cleanliness was inconsistent, with some reviews highlighting a clean environment, while others noted unsanitary conditions.
Speed of Service
Many customers experienced long wait times, especially during busy hours, leading to frustration.
Staff Performance
While some staff were praised for being friendly and efficient, others were criticized for being unhelpful and dismissive.
- FSF SNov 2, 20251.0They don’t have milkshakes, smoothies and coffee after 1200am even though they are still open
- SKSistine KesslerNov 2, 20251.0This is by far the worst McDonalds I’ve ever been to and it sucks that its the closest one to my university bc of how slow the service is. Ive waited at restaurants and gotten my food quicker than this place
- RRRobert.B.Oct 28, 20254.0Nice and fresh
- HMHunter MaurskyOct 16, 20255.0this is the best McDonald's in the entire New Haven area, it gets busy sometimes since it's a college location but they always do their best. If you've been to any other McDonald's around here you would know this one is superior. Sarah holds it down and doesn't put up with the BS, perfect example of a firm and successful manager. Thank you for maintaining this business to a high standard.
- HMHakim MeradSep 27, 20255.0Great job All the stuff very nice people so much
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in West Haven, CT?
McDonald's in West Haven, CT is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.
Can I use the drive-thru at any time?
Yes, the drive-thru is open 24 hours a day, seven days a week at this McDonald's location.
What payment options are accepted at McDonald's West Haven?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's provide at this location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's located in West Haven?
It is located at 1129 Campbell Ave, West Haven, CT 06516, USA.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or online via their delivery URL.
What popular convenience store is located near McDonald's West Haven?
7-Eleven, a convenience store and sandwich shop, is located nearby, making it convenient for additional snacks or items.
Are there any nearby coffee shops near McDonald's in West Haven?
Yes, Dunkin' and Starbucks coffee shops are close by if you're looking for alternative coffee or snacks.
What educational institutions are close to McDonald's West Haven?
The University of New Haven and related campus buildings such as the Marvin K. Peterson Library and Henry C. Lee College of Criminal Justice and Forensic Sciences are located nearby.