Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,155 reviews
5 stars
491
4 stars
242
3 stars
188
2 stars
70
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
The cleanliness of the restaurant was a common concern, with multiple reviews mentioning dirty bathrooms and unkempt dining areas.
Staff Attitude
There were mixed reviews about staff behavior, with some praising friendly service while others reported rudeness and lack of professionalism.
Food Quality
Several customers noted issues with food quality, including cold or undercooked items, and incorrect orders.
Management Issues
Customers expressed dissatisfaction with management's handling of service problems, including poor communication and lack of accountability.
- SOScott Oberempt1 day ago3.0More expensive then other McDonald's in the area
- EMed mDec 26, 20251.0Stop by there today @ 7:10 only one other person in there waited 15 min to take my order while worker sat on there phone, like we didn’t matter
- UUUCRDec 22, 20255.0Professional & courteous
- GNGerrisha NicholasDec 14, 20251.0Bathroom always nasty
- JHJared HarrisDec 13, 20251.0Not open when it says they are and there are employees there.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in West Haven, CT?
McDonald's in West Haven, CT is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.
Can I use the drive-thru at any time?
Yes, the drive-thru is open 24 hours a day, seven days a week at this McDonald's location.
What payment options are accepted at McDonald's West Haven?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's provide at this location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's located in West Haven?
It is located at 1129 Campbell Ave, West Haven, CT 06516, USA.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or online via their delivery URL.
What popular convenience store is located near McDonald's West Haven?
7-Eleven, a convenience store and sandwich shop, is located nearby, making it convenient for additional snacks or items.
Are there any nearby coffee shops near McDonald's in West Haven?
Yes, Dunkin' and Starbucks coffee shops are close by if you're looking for alternative coffee or snacks.
What educational institutions are close to McDonald's West Haven?
The University of New Haven and related campus buildings such as the Marvin K. Peterson Library and Henry C. Lee College of Criminal Justice and Forensic Sciences are located nearby.