Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms.
Speed of Service
Customers frequently complained about slow service, especially during busy hours.
Food Quality
Mixed feedback on food quality, with some praising freshness while others reported cold or undercooked items.
TM
Tree Man
Feb 16, 2026
1.0
This store sucks. Everytime I order online, it never comes correct. When I order in store everyone attitude is horrible.
MA
Mark Albino
Feb 14, 2026
5.0
Loved it 😁
JA
Joanne Agosto
Feb 10, 2026
1.0
Never again! They have kios to place orders but I just literally wanted 1 thing. 5 ppl working, it was like pulling teeth for one of them to ring up an order. I'm glad it wasn't just me having an issue w/ the kios the worse part is that none of them even tried to show us how to use the kios. 2 Customers that came in after me just wanted a tea. Eventually they took our orders.
PR
Pavan Rayala
Feb 2, 2026
1.0
I order $5 meal 3 but they gave me only 2 but we paid for 3 of them this is not the first time
What are the operating hours for McDonald's in West Haven, CT?
McDonald's in West Haven, CT is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.
Can I use the drive-thru at any time?
Yes, the drive-thru is open 24 hours a day, seven days a week at this McDonald's location.
What payment options are accepted at McDonald's West Haven?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's provide at this location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's located in West Haven?
It is located at 1129 Campbell Ave, West Haven, CT 06516, USA.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or online via their delivery URL.
What popular convenience store is located near McDonald's West Haven?
7-Eleven, a convenience store and sandwich shop, is located nearby, making it convenient for additional snacks or items.
Are there any nearby coffee shops near McDonald's in West Haven?
Yes, Dunkin' and Starbucks coffee shops are close by if you're looking for alternative coffee or snacks.
What educational institutions are close to McDonald's West Haven?
The University of New Haven and related campus buildings such as the Marvin K. Peterson Library and Henry C. Lee College of Criminal Justice and Forensic Sciences are located nearby.
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