Dunkin'

4.0
345 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12 Boston Post Rd, West Haven, CT
06516, United States

Hours

Reviews

4.0
345 reviews
5 stars
190
4 stars
63
3 stars
37
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and inattentive service.

Order Accuracy

Many customers express frustration with incorrect orders and issues with receiving what they paid for.

Cleanliness

Several reviews mention cleanliness issues, particularly with the bathrooms and overall store condition.

Speed of Service

While some customers appreciate the fast service, others report long wait times and inefficiencies, especially during busy hours.

Product Quality

There are complaints about the quality of food and drinks, including burnt coffee and stale items, alongside positive remarks about certain menu items.
  • GD
    Grisel Davila
    Dec 27, 2025
    3.0
    Tried to be as nice as possible with the Dunkin’ Donuts on the blvd in New Haven/ West Haven town line but enough is enough. Every single time I order an everything bagel with cream cheese I order EXTRA cream cheese because I know they’re stingy with the cream cheese, but even when I PAY for “EXTRA” cream cheese they rip me off! I’m tired of paying for something in not receiving. I’ve had to tell them on multiple occasions (kindly, because i don’t need anyone getting upset and doing something to my food) to add extra cream cheese, I’ve even had to drive all the way back to the location because one time they even went as far as to NOT add ANY cream cheese, which should’ve been my breaking point. The cream cheese “budget” doesn’t come out of their pockets and I’m sure there’s policies in place, but this is ridiculous already. Couldn’t get corporate so had to resort to a review!
  • DB
    Devin Butler
    Aug 22, 2025
    4.0
    All icing donuts had sprinkles. They don't order any without now smh
  • RB
    Racing hearts (bells)
    Aug 7, 2025
    1.0
    No napkins

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in West Haven, CT?

Dunkin' is open Monday to Saturday from 4:30 AM to 9:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.