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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(304 reviews)

Business Details

(203) 933-4500
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
200 Captain Thomas Blvd, West Haven, CT
06516, United States

Hours

Reviews

3.6
304 reviews
5 stars
129
4 stars
66
3 stars
29
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders, contributing to dissatisfaction.

Service Speed

A significant number of reviews mentioned slow service, particularly in the drive-thru, causing frustration among patrons.

Mixed Quality

While some customers praised the coffee and food quality, others noted inconsistencies, particularly during busy hours.
  • DD
    D
    3 days ago
    5.0
    Alicia had the best customer service with the warmest smile. I came in the location tired and a little discombobulated from the ride over and paid full price for my tea and she recommended the French crueller. I hadn't eaten one in years. Brought back nostalgic vibes when my mother would be the only person I know to eat them. It was a nurturing interaction that brought me life. Please protect her at all cost. She could definitely handle management. If she isn't already.
  • JD
    James Dolen
    Dec 12, 2025
    4.0
    Good experiences overall
  • SL
    Snoopy Lily
    Nov 30, 2025
    1.0
    How rude. The past three times I come to this place to get my macchiato they forget to give me my Stevia, this time I told the girl take an order please don’t forget my Stevia she said I don’t make the coffee sir. Basically she said it’s not my problem. Well you know what? You can keep your coffee because I left your drive-through line now you can drink your coffee without the Stevia. How rude? These people don’t give a crap whether you get a good drink from this place or not, obviously no one cares so I will never ever ever come back to this nasty store
  • CJ
    C Jeanne
    Nov 4, 2025
    4.0
    This is one of my go to Dunkin's. There are good Dunkins and Bad Dunkins. This is a Good One.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Haven, CT?

Dunkin' in West Haven, CT is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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