Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
297 reviews
5 stars
128
4 stars
64
3 stars
28
2 stars
17
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with many experiencing rude or unprofessional behavior from staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, leading to customer frustration.
Speed of Service
Many customers complained about slow service, particularly during peak hours, with long wait times reported.
Cleanliness and Environment
Some reviews mentioned cleanliness issues and concerns about the store's atmosphere, including the presence of homeless individuals.
Coffee Quality
While some customers enjoyed the coffee, others noted that it was often watery or not fresh, especially during busy times.
- CJC JeanneNov 4, 20254.0This is one of my go to Dunkin's. There are good Dunkins and Bad Dunkins. This is a Good One.
- JBJohn BakerSep 6, 20251.0This is the worst dd around and the people that say it’s good keep going there they need to shut that place down I personally will never give them another penny of my money
- RMRazan MhessinAug 29, 20251.0I had a terrible experience at this Dunkin’ Donuts. We arrived at 8:25 PM, well before closing at 9:00, and the employee made it very clear he didn’t want to serve us. He acted annoyed from the start and, after reluctantly taking our order, he didn’t even give us all of it. When we asked about the missing items, he rudely insisted we already took them—even though we were standing there empty-handed. Instead of fixing the issue, he told us to “leave” and even threatened, “don’t make me come out.” This was completely unprofessional and unacceptable behavior. If the store is advertised as open until 9:00, customers should be treated with respect up until closing time. Very disappointing experience and I will not be returning to this location.
- QMQais MasadAug 29, 20251.0Terrible Experience – Never Coming Back! I went to Dunkin’ Donuts tonight around 8:25 PM to grab a coffee, and the guy working there was unbelievably rude. He told me they close at 9:00 PM but refused to serve me, saying they were already closed. When I asked why, he started yelling at me in front of other customers! Totally unprofessional and unacceptable. If you close at 9, you should serve customers until 9, not turn them away 35 minutes early. Worst customer service I’ve ever experienced at a Dunkin’.
- FPFaybian PlummerAug 11, 20251.0Never coming here again. I came to get my food remade from a Dunkin down the street. They refused to make it with attitude saying they couldn’t bc it’s not the same owner. While I used to be a store manager at Dunkin’ and understand that. There’s a customer service common courtesy rule Dunkin’ has to just remake it for the customer. If their boss was there they would’ve remade it. But bc the sandwich station person didn’t feel like it they said no. So disappointed as I usually come to this one. Not anymore
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in West Haven, CT?
Dunkin' in West Haven, CT is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What special beverages are currently featured in the holiday menu at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various other beverages and snacks suitable for breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
What are some nearby places of interest to Dunkin' in West Haven?
Nearby you can find Savin Rock Surf Shop, Pete's bar, and Rebar Bar and Pizza among other local businesses.
How can nearby places like Savin Rock Surf Shop complement my visit to Dunkin'?
After enjoying a coffee or breakfast at Dunkin', you can visit Savin Rock Surf Shop for bike rentals, surfing gear, or amusement park activities, making for a fun day out.
Are there good dining options near Dunkin' in West Haven?
Yes, there are several nearby dining options like La Catrina Restaurant for Mexican cuisine, App’s Restaurant with Italian and American dishes, and Oak Beach Bar and Grill for a variety of meals.
What makes this Dunkin' in West Haven stand out among competitors?
This Dunkin’ offers a wide variety of donuts and premium beverages, with convenient services like drive-thru, delivery, and mobile app ordering for an all-day, everyday coffee and breakfast experience.