Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
186 reviews
5 stars
81
4 stars
26
3 stars
13
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while a few praised friendly employees.
Order Accuracy
Numerous reviews highlight frequent issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.
Speed of Service
While some customers noted quick service, many others experienced long wait times, particularly during busy hours or when using the drive-thru.
Product Quality
Several customers expressed dissatisfaction with the quality of food and drinks, mentioning burnt coffee and incorrect items, although some praised the freshness of certain products.
Staff Attitude
Many reviews pointed out a negative attitude among staff, with reports of employees being dismissive or mocking towards customers.
- LLLinda LopezOct 15, 20255.0I went this morning super early and I believe there was only one girl working. She was trying her hardest and was managing drive thru and walk in. I waited a bit, but it was a really good coffee. She wasn’t rude and as soon as she could, I got my coffee.
- CCChrisAug 20, 20251.0Used their kiosk to order because that’s what I thought you were supposed to do. Sat there for 15 minutes waiting for a few donuts; with numerous people coming in after me all getting their orders fulfilled. Nobody paid any attention to the fact I had been waiting so long - they were all too busy chatting and couldn’t be bothered to do their job.
- SNSai NaniAug 16, 20255.0Julie and ayana are so good , they are very patient, calm and cool . They always served me well.
- SGSophia gervaseJul 6, 20255.0Julie greeted me with a smile and patience when I was stumbling through my order. Absolute angel!!!
- LGlily gioiosaJun 26, 20251.0awful. they didn’t put egg in my sandwich, gave me not melted sharp cheddar cheese instead of regular and they were mean and slow.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 528 Main St, West Haven, CT?
Dunkin' is open daily from 4:00 AM to midnight (00:00).
Where is the Dunkin' in West Haven located?
It is located at 528 Main St, inside the Valero Gas Station, West Haven, CT 06516.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does Dunkin' West Haven offer delivery and curbside pickup?
This Dunkin' location offers delivery service but does not provide curbside pickup.
What food and beverages specialties does this Dunkin' offer?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
What meals can I enjoy at Dunkin' West Haven?
Dunkin' serves breakfast, lunch, and brunch options all day.
Is there a drive-thru available at Dunkin' in West Haven?
Yes, this Dunkin' location features a drive-thru for quick service.
What nearby businesses can I visit after grabbing coffee at Dunkin'?
You can visit nearby spots such as Orale Tacos West Haven for Mexican food, Crown Fried Chicken, or relax with a salon visit at Nails By Jenny or Teddi and Archell A Salon.
Are there convenient services close to Dunkin' West Haven like fuel or shopping?
Yes, the Dunkin' is inside a Valero gas station and near Fas Mart, a convenience and retail store, making it easy to fuel up or shop while stopping by.
What nearby attractions might customers visit before or after their Dunkin' stop?
Customers might enjoy visiting Beardsley Zoo Bridgeport Ct, a wildlife sanctuary and entertainment spot nearby, for a fun outing before or after their Dunkin' visit.