Dunkin'

3.9
275 reviews

Business Details

502 Saw Mill Rd, West Haven, CT
06516, United States
(203) 933-3441
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
502 Saw Mill Rd, West Haven, CT
06516, United States

Hours

Reviews

3.9
275 reviews
5 stars
132
4 stars
59
3 stars
35
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with staff attentiveness.

Product Consistency

There were numerous complaints about inconsistent beverage quality, including bitter and spoiled drinks.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, impacting customer experience.

Staff Attitude

Mixed feedback on staff demeanor, with some customers noting rudeness and lack of professionalism, while others praised friendly service.

Operational Issues

Customers expressed frustration over early closures and unavailability of menu items during operating hours.
  • JG
    Jackie G
    3 days ago
    2.0
    Twice I’ve gone to this Dunkin’ Donuts and have gotten my beverage tasting, bitter and spoiled. For reference, one drink was with oat milk, and the other one was with whole milk. I don’t have any issues with the service speed, but I no longer feel comfortable purchasing from here if I’m going to be paying for spoiled milk.
  • LH
    Leslie Hicks
    Dec 18, 2025
    5.0
    We enjoyed the Breakfast deal for $6.99. We ordered the Croissant w/Sausage, egg and cheese...this came with Hash brown bites and a medium coffee. It was located in front of the "Best Western Hotel" we stayed at. So the location was very convenient as well
  • JH
    Joan Hartzler
    Sep 28, 2025
    1.0
    Place was dirty and my coffee wasn’t even full or hot. No one around at the counter to fix the problem. Never again 😡
  • KH
    Keith hawkins
    Aug 22, 2025
    2.0
    I asked for 2 apple pies (pastries). And to please just warm them a little. Cashier must have not been paying attention, maybe because she was focused on her phone, the young lady making the food grabs them throws them in the oven, at this point i try to get her attention. But she's focused on other people food. I tried getting her attention, at this point she looks irritated. I here the bell go off and I know that they are to hoot to eat. You guys over heat these Dane things and you can't even bite into the without burning your tongue or the roof of your mouth. Smh.

Frequently Asked Questions About Dunkin'

What are Dunkin' West Haven's operating hours?

Dunkin' West Haven is open daily from 4:30 AM to 9:00 PM.

Does Dunkin' West Haven offer delivery and pickup services?

Yes, Dunkin' West Haven offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 15, 2026Yext Knowledge Graph
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