Dunkin'

3.8
270 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
502 Saw Mill Rd, West Haven, CT
06516, United States

Hours

Reviews

3.8
270 reviews
5 stars
129
4 stars
58
3 stars
35
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies.

Staff Attitude

Mixed feedback on staff demeanor; some described rudeness and lack of attentiveness, while others praised friendly service.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.

Product Quality

While many enjoyed the food and coffee, there were complaints about inconsistent quality, particularly with iced coffee and specific menu items.

Operational Hours

Customers expressed frustration over inconsistent opening hours and early closures, impacting their ability to place orders.
  • JH
    Joan Hartzler
    Sep 28, 2025
    1.0
    Place was dirty and my coffee wasn’t even full or hot. No one around at the counter to fix the problem. Never again 😡
  • KH
    Keith hawkins
    Aug 22, 2025
    2.0
    I asked for 2 apple pies (pastries). And to please just warm them a little. Cashier must have not been paying attention, maybe because she was focused on her phone, the young lady making the food grabs them throws them in the oven, at this point i try to get her attention. But she's focused on other people food. I tried getting her attention, at this point she looks irritated. I here the bell go off and I know that they are to hoot to eat. You guys over heat these Dane things and you can't even bite into the without burning your tongue or the roof of your mouth. Smh.
  • PP
    Patti Perry
    Jun 15, 2020
    5.0
    Love butter pecan
  • JM
    Jim Messina
    Jun 18, 2018
    4.0
    Quick, friendly service!

Frequently Asked Questions About Dunkin'

What are Dunkin' West Haven's operating hours?

Dunkin' West Haven is open daily from 4:30 AM to 9:00 PM.

Does Dunkin' West Haven offer delivery and pickup services?

Yes, Dunkin' West Haven offers both delivery and curbside pickup services.