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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(358 reviews)

Business Details

293 Elm St, West Haven, CT
06516, United States
(203) 933-4453
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
293 Elm St, West Haven, CT
06516, United States

Hours

Reviews

4.0
358 reviews
5 stars
185
4 stars
77
3 stars
36
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, including wrong items and poorly prepared drinks.

Cleanliness

The location is generally noted for being clean, although some customers mentioned discomfort due to heat inside the store.

Staff Training

Several customers expressed concerns about staff training, indicating that new employees often struggle with order preparation.

Customer Experience

While some customers had positive experiences, others reported long wait times and poor customer service, suggesting a need for improvement in management and staffing.
  • AK
    Artur Kaba
    Feb 1, 2026
    1.0
    No good.
  • KK
    KeroseneKinks
    Jan 7, 2026
    2.0
    This dunkin used to be really good. Now, you repeat yourself multiple times making order, only to get things wrong or not at all.(Possibly both) You go in to ask for corrections and it still comes out wrong.
  • FT
    Francisco Tacuri
    Jan 1, 2026
    1.0
    This dunking never gets you what u order, and they have such a bad attitude
  • AB
    Amanda Brault
    Oct 14, 2025
    5.0
    Had the best service!!! Asjah ( got her name from the receipt) went above and beyond! I know it may seem simple but putting a hot beverage cup around my iced latte so that my hands wouldn’t freeze was an awesome idea and honestly saved my fingers from freezing in this cold weather. Thank you so much for that attention to detail. Also my drink was perfect!! Everything was!
  • RD
    RJ Davis
    Jan 29, 2019
    3.0
    Old standby. Hate the donuts. Like the java. Fast when you need the quick caffeine injection.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Haven, CT?

Dunkin' in West Haven, CT is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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