Dunkin'

3.7
253 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
470 Derby Ave, West Haven, CT
06516, United States

Hours

Reviews

3.7
253 reviews
5 stars
121
4 stars
40
3 stars
29
2 stars
14
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for improved efficiency and staff training.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and food preparation areas, suggesting poor management of cleanliness standards.

Staff Attitude

While some customers praised friendly staff, many others experienced rudeness and dismissive behavior, reflecting inconsistency in customer service.

Food Quality

Several reviews mentioned issues with food quality, including stale items and incorrect orders, indicating a decline in food preparation standards.
  • JB
    John Barboza
    3 days ago
    1.0
    Service sucks a staff that doesn’t greet customers or show the slightest interest in being at work should shut this location down
  • LO
    Luis Ortiz
    Dec 20, 2025
    1.0
    This place is horrible with service … waited 20 minutes and still didn’t get no service.. no cars in drive-through when asked for service in an intercom employee yells we’re busy with attitude and told me if I dont like the service to leave and go elsewhere smh…. Pathetic
  • JD
    Jennifer Daley
    Oct 6, 2025
    5.0
    Yummy
  • MC
    Michael Corcoran
    Sep 21, 2025
    1.0
    Dunkin's answer to the only employee that they have on shift walking out is to pull another employee on their day off. The lengths that Dunkin goes through to understaff their locations should be studied. Due to these circumstances, it tends to take a long time to receive my order. At least the order is correct most of the time. Please do better, Dunkin.
  • ST
    Stephen Trajeski
    Sep 19, 2025
    2.0
    No one in the Branford McDonald’s speaks English good. Not polite and never sociable!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Haven, CT?

Dunkin' in West Haven, CT is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.