Business Details
About
Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.1
559 reviews
5 stars
303
4 stars
134
3 stars
47
2 stars
22
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty counters and unsanitary food preparation practices.
Food Quality
While many customers praised the burgers and shakes, there were several complaints about inconsistent food quality, including undercooked or overcooked items.
Customer Service
The staff received mixed reviews; some customers praised their friendliness and attentiveness, while others reported rude behavior and poor service.
Value for Money
Several customers felt that the prices were too high for the quality of food received, with some expressing disappointment over the portion sizes.
- BBBreanna Belin4 days ago3.0I like wayback but this location says it’s open until 11pm. At 10:20 i picked up my burger and asked to order a milkshake and the guy told me they close in 5 minutes. Y’all close at 10:25 when the sign says 11pm? It was only a milkshake , not a whole meal. If y’all want to go home early then adjust your hours. Not professional.
- BVBlake VrechekJan 5, 20265.0Great local chain on par with Five Guys. Tenders were good.
- NWNicole WoodardDec 18, 20252.0The section where they cook food at was dirty. There were fries, napkins on the floor. Receipts were all over the counter. They were laughing and talking over the food and I didnt see anyone change gloves in between orders. If I was with the health department I would have score them a D. To the owner. This was my personal experience. And from what I can see this is not your first review about that store being dirty. My experience would have been better had it been more clean.
- LGLauren GlowackyOct 10, 20254.0Delicious burgers!
- MMMichaelSep 29, 20255.0The burgers 🍔 are delicious and the staff are courteous and attentive.
Frequently Asked Questions About Wayback Burgers
What types of food does Wayback Burgers serve?
Wayback Burgers offers fresh burgers, hand-dipped milkshakes, hot dogs, chicken sandwiches, and desserts.
Where is Wayback Burgers located in West Hartford?
Wayback Burgers is located at 450 South Main Street, West Hartford, CT 06110.
What are the hours of operation for Wayback Burgers?
Wayback Burgers is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Wayback Burgers offer delivery and pickup options?
Yes, Wayback Burgers provides both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wayback Burgers wheelchair accessible?
Yes, Wayback Burgers offers wheelchair accessible entrance, parking, seating, and restroom facilities.
Can families with children dine at Wayback Burgers?
Yes, Wayback Burgers welcomes children and has high chairs and a children's menu available.
Where is the nearest coffee shop to Wayback Burgers?
Dunkin' and Starbucks are nearby coffee shops where you can enjoy coffee before or after your visit to Wayback Burgers.
Are there any nearby health facilities near Wayback Burgers?
Yes, several medical facilities are nearby, including Hartford HealthCare Medical Group and Connecticut Ear Nose and Throat Associates PC, which can be convenient if you have appointments in the area.
What entertainment or cultural places are close to Wayback Burgers?
The Sarah Whitman Hooker House, a museum and architectural landmark, is nearby for those interested in exploring local culture around their meal.