Brand Certified
Wayback Burgers
4.1(565 reviews)
Certified by Wayback Burgers • Mar 01, 2026
Business Details
450 South Main Street, West Hartford, CT
06110, United States
Certified by Wayback Burgers • Mar 01, 2026
(860) 561-5000
Certified by Wayback Burgers • Mar 01, 2026
https://waybackburgers.com/locations/connecticut/west-hartford/
Certified by Wayback Burgers • Mar 01, 2026
About
Certified by Wayback Burgers • Mar 01, 2026
Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Certified by Wayback Burgers • Mar 01, 2026
Hours
Certified by Wayback Burgers • Mar 01, 2026
Reviews
4.1
565 reviews
5 stars
306
4 stars
135
3 stars
48
2 stars
23
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting exceptional service experiences.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and shakes, others reported issues with overcooked or poorly prepared items.
Cleanliness
Several reviews pointed out cleanliness issues in the restaurant, including dirty cooking areas and dining spaces.
Order Accuracy
Multiple customers experienced problems with incorrect orders or missing items, leading to dissatisfaction.
Pricing Concerns
Some customers felt the prices were too high for the quality of food received, with complaints about value for money.
- KMKatie McMahonFeb 5, 20265.0I don't go to Wayback on a regular basis, I tend to visit for limited time only specials or new menu items. However, when I do go, the customer service is always incredible regardless of who i interact with. Several days ago I met an employee named Fizza and her service was exceptional. She answered some questions I had regarding a reward patiently and thoughtfully, took my order efficiently, and most importantly was extremely friendly and put a smile on my face. When I complimented her on all this, she was very humble and said that comment made her day. Her appreciation of the compliment was equal to my gratitude toward her because she also made my day. Thank you so much Fizza for going above and beyond, your stellar people skills will not be forgotten. I very much look forward to hopefully seeing you the next time I visit!
- RSRobert ScilliaJan 29, 20262.0Something has changed. Burgers were dry and overcooked. Not the same place it used to be.
- IWI WinnzJan 27, 20264.0Good burger the hibiscus lemonade is amazing could have easily got five stars but this was my first time here.....
- DDDevJan 19, 20265.0Veggie burger was great! Service was quick and everyone was polite
- BBBreanna BelinJan 8, 20263.0I like wayback but this location says it’s open until 11pm. At 10:20 i picked up my burger and asked to order a milkshake and the guy told me they close in 5 minutes. Y’all close at 10:25 when the sign says 11pm? It was only a milkshake , not a whole meal. If y’all want to go home early then adjust your hours. Not professional.
Frequently Asked Questions About Wayback Burgers
What types of food does Wayback Burgers serve?
Wayback Burgers offers fresh burgers, hand-dipped milkshakes, hot dogs, chicken sandwiches, and desserts.
Where is Wayback Burgers located in West Hartford?
Wayback Burgers is located at 450 South Main Street, West Hartford, CT 06110.
What are the hours of operation for Wayback Burgers?
Wayback Burgers is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Wayback Burgers offer delivery and pickup options?
Yes, Wayback Burgers provides both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wayback Burgers wheelchair accessible?
Yes, Wayback Burgers offers wheelchair accessible entrance, parking, seating, and restroom facilities.
Can families with children dine at Wayback Burgers?
Yes, Wayback Burgers welcomes children and has high chairs and a children's menu available.
Where is the nearest coffee shop to Wayback Burgers?
Dunkin' and Starbucks are nearby coffee shops where you can enjoy coffee before or after your visit to Wayback Burgers.
Are there any nearby health facilities near Wayback Burgers?
Yes, several medical facilities are nearby, including Hartford HealthCare Medical Group and Connecticut Ear Nose and Throat Associates PC, which can be convenient if you have appointments in the area.
What entertainment or cultural places are close to Wayback Burgers?
The Sarah Whitman Hooker House, a museum and architectural landmark, is nearby for those interested in exploring local culture around their meal.
Brand Certified Facts from Wayback Burgers
Wayback Burgers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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