Stop & Shop

4.0
596 reviews
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Business Details

1235 Farmington Avenue, West Hartford, CT
06107, United States
(860) 521-5010
https://stores.stopandshop.com/ct/west-hartford/1235-farmington-avenue
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About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1235 Farmington Avenue, West Hartford, CT
06107, United States

Hours

Reviews

4.0
596 reviews
5 stars
273
4 stars
172
3 stars
87
2 stars
23
1 star
41

What are people saying?

AI-generated from recent customer reviews

Store Condition

Customers frequently reported the store as dirty, disorganized, and poorly maintained compared to other locations.

Staff Performance

Mixed feedback on staff; while some were praised for being friendly and helpful, others were criticized for being rude and unresponsive.

Product Availability

Many customers noted frequent stock issues, with items often unavailable or not restocked in a timely manner.

Pricing

Customers found prices to be higher than competitors, with some expressing frustration over misleading sales and high costs.

Customer Experience

Overall shopping experience varied greatly; some enjoyed the convenience and selection, while others felt frustrated by the store's layout and service.
  • GP
    G P
    Nov 12, 2025
    1.0
    ***NOT SAFE FOR PEOPLE WITH GLUTEN ALLERGIES/CELIAC DISEASE*** Not only are this stores shelves woefully messy and unorganized generally compared to other locations, but they also were too lazy to create a dedicated Gluten Free section, as most other locations have already done, years ago. They have gluten free products amongst all the gluten-containing products,and the dairy free options are also mixed into everything else. This leaves way more risk of cross-contamination of gluten to the intended gluten-free products. The baking supplies aisle was especially messy with cross contamination. Flour bags puncture easily. Do better! This store will be a massive time waster for anyone with multiple food allergies. It is beyond inconsiderate of upper management to not make these accomodations for their shoppers! 🤌🏻 Worst CT Stop&Shop location I've seen so far. If your upper management needs to see how it's supposed to be done, visit Stop&Shop in New Britain.
  • NC
    N collazo
    Sep 1, 2025
    5.0
    A very easy place to shop, has a lot of specials. The employees a very kind and very helpful.
  • JL
    Jen L
    Aug 5, 2025
    2.0
    I would have given this a five star but, the staff at check out was unbelievable. She rang my produce item completely wrong and I asked about it. She gave me an excuse, I said it needs to be fixed. At the end She said. So after much frustration it was fixed and she should know better if she is the cashier. Please retrain staff. Next time I'll go to management. But probably won't return
  • EE
    Edwin Escribano
    Jul 27, 2025
    2.0
    Just a quick stop
  • SC
    Sibel C.
    Jun 16, 2025
    5.0
    Perfect!!!
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Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 1235 Farmington Avenue, West Hartford?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to customers.