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Stop & Shop

4.0
(605 reviews)
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Business Details

1235 Farmington Avenue, West Hartford, CT
06107, United States
(860) 521-5010
https://stores.stopandshop.com/ct/west-hartford/1235-farmington-avenue
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About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1235 Farmington Avenue, West Hartford, CT
06107, United States

Hours

Reviews

4.0
605 reviews
5 stars
276
4 stars
174
3 stars
87
2 stars
25
1 star
43

What are people saying?

AI-generated from recent customer reviews

Store Condition

Many customers reported that the store is outdated, dirty, and in need of renovation.

Staff Performance

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.

Product Availability

Customers frequently noted issues with stock levels and the availability of specific items, leading to frustration.

Pricing

Several reviews mentioned that prices are higher compared to other grocery stores, impacting customer satisfaction.

Cleanliness

While some found the store clean, others described it as dirty and poorly maintained.
  • KS
    Kathleen Sweeney
    Feb 22, 2026
    1.0
    No register open. Sunday am Only self Horrible store
  • DW
    Desmon Wise
    Feb 21, 2026
    1.0
    Use any other location, but this one. Online pick up services was poor, disorganized, with little to no communication. Speaking with the manager (Alexander ) also not helpful he was just as disorganized.
  • EB
    Eric Bischof
    Jan 11, 2026
    2.0
    The produce is marginal at best compared to Whole Foods, Big Y and even other Stop & Shops in the area. You need to always check the best by dates. The store has a depressed and dated feel. There’s a lot of inventory which is nice but I live almost within walking distance and I’ve primarily started shopping elsewhere now. I wish they would upgrade this store.
  • MJ
    MSHAL A JAHAF
    Dec 16, 2025
    5.0
    Good
  • KB
    Kim Boit
    Nov 26, 2025
    2.0
    The store needs to be renovated. Half the tiles are missing above the vegetable section they’re stained from leaks. It’s disgusting and they really need to have this be one of the renovated stores. It’s West Hartford. I expect more from them. .
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Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 1235 Farmington Avenue, West Hartford?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to customers.

Brand Certified Facts from Stop & Shop

Stop & Shop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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