Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
647 reviews
5 stars
333
4 stars
160
3 stars
83
2 stars
16
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff interactions; some employees are praised for helpfulness while others are reported as rude or unprofessional.
Cleanliness
The store is generally reported as clean, but there are serious concerns about unsanitary conditions and expired products.
Pricing
Customers frequently mention high prices compared to competitors, with some expressing dissatisfaction over perceived price increases.
Product Availability
Frequent complaints about stock issues, including out-of-date items and limited selection, particularly during busy periods.
- TTTed TDec 15, 20251.0I would give this store ZERO reviews. Tony the manager doesn’t listen to customers regarding that scan barcode on the UHC app: their eee a short Hispanic heavy set girl that I think is a cashier and she was super rude. This store is dirty, has rodent droppings in the rest rooms and on their produce. I will be contacting the west Hartford/Bloomfield Health District.
- TBTeresa BujnowskiNov 30, 20255.0I always find what I need at reasonable prices
- LSLuis SantosNov 15, 20253.0Very high on prices price always going up one week to another getting rich on the poor
- GGGianella G.Oct 29, 20255.0Amie in floral did such a great job with making my bouquet, corsages, and boutonnières. She was super communicative and helpful!
- SHShawn HartmanOct 10, 20254.0Great place
Frequently Asked Questions About Stop & Shop
What are the store hours for Stop & Shop in West Hartford, CT?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services for customer convenience.
Where is Stop & Shop located in West Hartford?
It is located at 176 Newington Road, West Hartford, CT 06110, USA.
What loyalty program does Stop & Shop offer and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can customers shop online at Stop & Shop?
Yes, customers can shop online for delivery or pickup, as well as shop in-store.
What community programs does Stop & Shop support?
Stop & Shop is committed to fighting hunger through initiatives like the Stop & Shop School Food Pantry Program to ensure no student goes to school hungry.
What additional services are available at Stop & Shop?
Services include People's United Bank, Check It!, Peapod, SCAN IT! Mobile, RedBox, UPromise, A+ Bonus Bucks, Coinstar, and Weigh It!
Are there any banks near Stop & Shop where I can also do my banking?
Yes, People's United Bank and Farmington Bank are nearby, convenient for customers who want to combine grocery shopping with banking needs.
What entertainment options are available near Stop & Shop?
Nearby, there is a Redbox kiosk for video and game rentals, plus Sliders Grill & Bar and Crazy Bruce's Liquors for dining and drinking.
Can customers find personal care services near Stop & Shop?
Yes, Hair Cuttery, Garrett's Barber Shop, and La Nails & Spa are all nearby for haircuts, barber services, and nail care.