Panera Bread

4.0
706 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Hartford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2542 Albany Avenue, West Hartford, CT
06117, United States

Hours

Reviews

4.0
706 reviews
5 stars
360
4 stars
163
3 stars
78
2 stars
32
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members received mixed reviews; some were praised for their friendliness and attentiveness, while others were criticized for being slow and unhelpful.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a significant issue with order fulfillment.

Food Quality

Food quality was inconsistent; while some customers enjoyed their meals, others reported subpar or poorly prepared dishes.

Cleanliness

Multiple reviews highlighted dirty tables and unsanitary conditions, suggesting a need for improved cleanliness standards.

Pricing

Customers expressed concerns about high prices relative to portion sizes and overall value.
  • KM
    Karen Marsh
    Nov 14, 2025
    5.0
    Great bagels
  • ND
    Nadene Daniel
    Nov 12, 2025
    4.0
    The service is what you would expect at any fast food restaurant, nothing exceptional. I ordered the greek chicken salad. Unfortunately, there was more greens than chicken for the price, they could add more chicken to it, seeing that it is a chicken salad after all.
  • MG
    METS JETS KNICKS ISLANDERS GIRL
    Sep 29, 2025
    5.0
    This is an excellent Panera location. Great staff. Always on top of everything to make sure you are happy and satisfied. I especially love Claire who works behind the register She is very knowledgeable of all the products available and is always so warm and welcoming. Also love the manager Rachel who also is very knowledgeable and always assists in helping everyone.
  • HB
    hannah banana
    Sep 24, 2025
    1.0
    try to get food on work break took whole 30 minutes to get my food now I cant even eat it didnt even bother to refund me! just for a soup how hard is it to scoop into a cup!
  • IW
    ian walton
    Sep 22, 2025
    5.0
    The experience was great and the manager. Rachel was brimming with joy and her customer service is highly appreciated

Frequently Asked Questions About Panera Bread

Does Panera Bread West Hartford accept reservations?

No, Panera Bread West Hartford does not accept reservations.

What are the opening hours of Panera Bread West Hartford?

Panera Bread West Hartford is open daily from 8:00 AM to 9:00 PM, except Sunday when it closes at 8:00 PM.