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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(711 reviews)

Business Details

2542 Albany Avenue, West Hartford, CT
06117, United States
(860) 231-9511

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Hartford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2542 Albany Avenue, West Hartford, CT
06117, United States

Hours

Reviews

4.0
711 reviews
5 stars
361
4 stars
164
3 stars
79
2 stars
33
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While many enjoyed the food, there were complaints about inconsistent quality, missing ingredients, and overpriced items.

Staff Performance

Some reviews highlighted excellent staff interactions, while others noted poor customer service and lack of attentiveness.

Cleanliness

Multiple customers mentioned dirty tables and unsanitary conditions in the restaurant.

Delivery Problems

Delivery service was criticized for being slow and unreliable, with several orders reported as missing or canceled.
  • JH
    John Harris
    Feb 7, 2026
    1.0
    Trash
  • AB
    Alice Baccari
    Jan 9, 2026
    5.0
    Love the breakfast souffles
  • MA
    Margie Araujo
    Dec 14, 2025
    2.0
    Second time in two weeks that my breakfast sandwich was made without egg (sandwich comes with egg) and had to wait 35 minutes for our food although we ordered ahead of time. It’s a very busy Panera so they should have more workers for such high demand.
  • AS
    Amy S.
    Dec 13, 2025
    3.0
    In-house eating is good. Delivery is terrible. It takes forever. Delivery time is never accurate. No one answers the phone at the restaurant. Drivers don’t respond to calls or text.
  • ND
    Nadene Daniel
    Nov 12, 2025
    4.0
    The service is what you would expect at any fast food restaurant, nothing exceptional. I ordered the greek chicken salad. Unfortunately, there was more greens than chicken for the price, they could add more chicken to it, seeing that it is a chicken salad after all.

Frequently Asked Questions About Panera Bread

Does Panera Bread West Hartford accept reservations?

No, Panera Bread West Hartford does not accept reservations.

What are the opening hours of Panera Bread West Hartford?

Panera Bread West Hartford is open daily from 8:00 AM to 9:00 PM, except Sunday when it closes at 8:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Hours of operation
  • Phone number
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