Dunkin'

4.0
234 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
41 S. Main St, West Hartford, CT
06107, United States

Hours

Reviews

4.0
234 reviews
5 stars
116
4 stars
63
3 stars
25
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Order Accuracy

Many customers experienced issues with order accuracy, particularly with online orders and specific requests.

Speed of Service

Service speed is inconsistent, with some customers reporting quick service while others faced long wait times.

Cleanliness

Cleanliness of the store and restrooms received negative comments, indicating a need for improvement.

Product Quality

While many customers enjoyed the coffee and donuts, there were complaints about the quality of certain items and the new paper cups.
  • IB
    Ivo Bastos
    Oct 28, 2025
    1.0
    I walked in today and there was absolutely no one working at this branch, I waited 20 minutes from 4:10pm to 4:30pm, and no one took my order it felt like someone didn’t want to work, please leave a sign or a note or close the store for a while don’t leave customers waiting almost half an hour during working hours, people are in a rush and have other things to do, be more considerate
  • MM
    MARISELLY “MARY”
    Oct 3, 2025
    5.0
    Quick And polite Great Staff
  • TS
    Terri Santamaria
    Jun 4, 2025
    4.0
    I do not like the new paper cups for hot beverages because your beverage will not stay hot for a very long period of time. I miss the styrofoam cups for hot coffees and teas. Don't waste your money buying their Dunkin' Donuts cup products as they don't last for a long period of time and they're very expensive. Coffee prices are on the high end not as high as Starbucks but for a cup of coffee I would recommend making it at home

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in West Hartford, CT?

Dunkin' in West Hartford is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in West Hartford offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.