Brand Certified
Dunkin'
4.0(236 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
41 S. Main St, West Hartford, CT
06107, United States
Certified by Dunkin' • Mar 01, 2026
(860) 313-1360
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
236 reviews
5 stars
117
4 stars
64
3 stars
25
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Many customers experienced issues with order accuracy, particularly with online orders and specific requests.
Speed of Service
Service speed is inconsistent, with some customers reporting quick service while others faced long wait times.
Cleanliness
Cleanliness of the store and restrooms received negative comments, indicating a need for improvement.
Product Quality
While many customers enjoyed the coffee and donuts, there were complaints about the quality of certain items and the new paper cups.
- IBIvo BastosOct 28, 20251.0I walked in today and there was absolutely no one working at this branch, I waited 20 minutes from 4:10pm to 4:30pm, and no one took my order it felt like someone didn’t want to work, please leave a sign or a note or close the store for a while don’t leave customers waiting almost half an hour during working hours, people are in a rush and have other things to do, be more considerate
- MMMARISELLY “MARY”Oct 3, 20255.0Quick And polite Great Staff
- KCKavarn ClarkeMar 27, 20251.0Zero customer service some people do not have good customer service I do not want to set certain things on here but I will never go back there I just went there
- DRDavid RodriguezNov 28, 20241.0All I wanted was a cappuccino and it was not made correctly. I went back in and asked for it to be fixed, not only did the young man give me an attitude, he also has no clue how to make a cappuccino. The service was horrible! The manager heard me talking to the young man and also stormed out of the store to smoke a cigarette not wanting to be bothered by me. I will no longer be returning to this store or any other Dunkin’ Donuts for that matter!
- GAgreta anthonyJun 10, 20173.0Slow service
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website