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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(369 reviews)

Business Details

(860) 233-7626
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
450 New Park Ave, West Hartford, CT
06110, United States

Hours

Reviews

3.7
369 reviews
5 stars
179
4 stars
60
3 stars
36
2 stars
20
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Several reviews mentioned poor food quality, including spoiled ingredients and improperly prepared items.

Speed of Service

Customers frequently noted slow service, with long wait times and delays in order fulfillment.

Cleanliness and Safety

Some reviews raised concerns about cleanliness and food safety practices, including improper handling of food and unsanitary conditions.
  • AD
    arnaldo David
    Dec 31, 2025
    1.0
    The worst servive ever i been coming to this dunking for years and today i came to buy a cofee and the lady in the drive thru was so mean i ask for the coffee and i saw in the screen that it said 1 sugar and i told her that it was 5 sugar and she answer me so rude screaming at me then i went to pay and shes in the phone and kept me waiting like 3 minutes with the card in my hand
  • SG
    Shaneya Green
    Dec 5, 2025
    2.0
    Let’s start by saying the girl in the drive thru was very kind and nice. I appreciate her but today 12/5 at 8:55 am I ordered a small ice matcha latte which was exactly how I wanted it. I also ordered loaded hash browns. The bag had cheese on it I said you know what they rushing it’s ok I pulled my hash browns out cup was ice cold that they come in, opened it literally a whole glob of cold cheese sauce on top my hash browns I asked for extra yes but why is the hash browns cold and why would u take cheese sauce out the fridge and literally squirt a huge glob like that. Please do better
  • KS
    kasey sullivan
    Nov 24, 2025
    2.0
    Staff forgot to make our coffee. They just left us in the front of the store for more than 10 min. We were yelling knocking calling the phone. No one showed up for 15 min and she came from across the street.
  • KB
    Kate Berger
    Oct 11, 2025
    5.0
    The lady at the drive-thru this morning around 6:45 a.m. was very fast and professional. Congratulations!
  • NR
    Niquita Rodrigues
    Jan 11, 2020
    5.0
    Fast service

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Hartford, CT?

Dunkin' in West Hartford, CT is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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